Service Coordinator

Join the Nwestco Revolution!

Who We Are:

At Nwestco LLC, we're more than just a company; we're a dynamic force for change in the Petroleum and Car Wash Equipment sector! For over 25 years, we've led the charge in the Northwest and Rockies, setting standards and breaking new ground. Today, we're on the lookout for a passionate, career-driven star to amplify our vibrant team. Is that you?

Are you ready to make an impactful difference for generations to come? Nwestco is seeking a Service Coordinator to join our dynamic team. Dive into a role where you will play a pivotal role in the successful execution of our projects, ensuring the highest standards of quality and safety are maintained at all times.

This full-time, adventure awaits you in- Spokane

The pay is dependent on experience. We also offer full benefits, PTO and 401k.

Your Mission

• Managing incoming service calls directed from other office positions. The Service Coordinator will verify and update customer contact and payment information upon answering.
  
  Collecting any overdue invoices before proceeding with service dispatch.
  
  Creating dispatches in Fieldpoint and coordinating with service managers to assign calls appropriately.
  
  Overseeing invoice collections through both email and direct phone contact with customers to confirm receipt and ensure timely payment. This includes leading a weekly AR meeting and working with the Branch Manager to assign accounts to staff for collection if necessary. Given its high priority, the Service Coordinator may be required to provide status reports on outstanding accounts.
  
  Ensuring all customer dispatch software is accurately updated for dispatching and invoicing.
  
  Assisting in the creation and review of invoices before they are sent to customers.
  
  Ensuring all Testing, Inspection, and Compliance paperwork is properly delivered to customers and submitted to state or federal agencies as required.
  
  Supporting additional tasks as needed.

What You Bring to the Table

• High school diploma or its equivalent – the foundation of your journey.

• 1-3 years in the administrative or office management realm, construction or service industry experience is a plus!

• Exceptional communication prowess and interpersonal skills, building bridges with clients and customers alike.

• Analytical acumen to solve collection puzzles before they even arise.

• Independence, multitasking mastery, and deadline dedication – you've got this!

• An eagle eye for detail and a commitment to absolute accuracy in every action.

Before You Leap:

Some positions require travel and overnight stays. Travel expenses will be covered by Nwestco, LLC

All job offers are contingent upon successful completion of the following:

• Ability to pass pre-employment physical with extensive lifting (up to 75 lb), twisting, pulling, kneeling, and squatting.

• Ability to pass pre-employment drug-screening and background check. If the position is classified as safety-sensitive, it requires the applicant to pass a comprehensive drug test, including screening for marijuana, as a condition of employment.

• A valid driver's license with a clean driving record over the past 5 years required.

THIS IS A SAFETY SENSITIVE POSITION

Why Join Nwestco?

When you join our ranks, you're not just getting a job; you're igniting a career with purpose. We're all about diversity, valuing our people, and a culture of relentless excellence. Here’s what’s in it for you:

• Competitive compensation that appreciates your experience and potential.

• A treasure chest of benefits: 401(k) (with matching!), medical, dental, vision, life insurance, disability coverage, generous PTO, clothing allowance, paid holidays, and more.

• Unparalleled opportunities for career growth – your horizon is limitless.

Nwestco, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, military service, genetic information, or any other characteristic protected by federal, state, or local laws.

If you meet the qualifications and are excited about this opportunity, we encourage you to apply and take the next step in your career with Nwestco LLC.

To learn more about Nwestco, LLC, please visit our website at www.nwestco.com.