What are the responsibilities and job description for the Purchasing Support Specialist position at NWH?
Key Responsibilities and Duties:
- Develop a detailed understanding of NWH products, processes, business platforms and the hardwood lumber industry.
- Prepare and process sales orders, quotations, and contracts.
- Collaborate with outside sales, supply managers, quality control and transportation to ensure orders are fulfilled accurately in a timely and complete manner.
- Provide post-sales support, including order tracking and resolving any issues that may arise.
- Communication with suppliers on when orders are ready.
- Processes invoices/adjustments and billing.
- Consolidating, verifying, and processing all paperwork from Vendor to Customer and LT input.
- Staging the transaction for customer invoicing and vendor payment.
- Keep records of customer interactions and transactions, including details on actions taken.
- Efficient and effective communication with other sales associates, customers, vendors, and various stakeholders throughout the company.
- Other duties as assigned.
- Associate degree or bachelor’s degree preferred, not required.
- MS Office suite tools
- Previous experience in purchasing support role.
