What are the responsibilities and job description for the Dispatch and Customer Support Professional position at NXC Watermark LLC?
Job Summary
NXC Watermark LLC is seeking a highly skilled Dispatch and Customer Support Professional to join our team.
The ideal candidate will possess a strong ability to multitask, excellent communication skills, and the capacity to provide top-notch customer service in a fast-paced environment.
Responsibilities:
- Dispatch technicians efficiently, optimizing routes and minimizing downtime.
- Communicate effectively with customers, providing updates and resolving concerns.
- Support office operations, managing customer databases, processing payments, and assisting with reports.
- Collaborate with the service team to ensure accurate job details, technician support, and schedule adjustments.
- Monitor daily job statuses and assist with follow-up tasks, such as rescheduling or coordinating parts orders.
Compensation and Benefits:
- $22-$24 hourly wage.
- Generous benefit offering includes major health benefits, paid time off, paid holidays, and company matching 401(k).
Salary : $22 - $24
