What are the responsibilities and job description for the SCHEDULING AND INVOICING COORDINATOR - Dental Lab Punta Gorda FL position at NXT LVL DENTAL LAB?

Job Description

Your Job

The Scheduling & Invoicing Coordinator will help meet the daily operations goals to process all incoming cases daily.
Manage and organizes daily responsibilities based on company priority level in correlation with production flow for that day.
Coordinates with other support departments such as lab director, finance, technical, and production operations when calls received are outside their scope.
Receives and schedules new cases in case management software.
Invoices and creates shipping labels for completed cases.
Communicates with dental offices for Rx clarification or missing information.
Follows up with dental offices as needed on due dates and advises short date cases.
Assist with creating the International Outbound shipments.
Answers phones, schedule pickups, add fulfillment requests, process payments.
Process patient photos, prepare implant parts, restock work stations, follow up on hold cases.
Performs other related duties as required.

Your Skills

2 years of work experience in a fast-paced environment.

Excellent organizational skills and attention to detail.

Excellent written and verbal communication skills.

Proficient in Microsoft Office Suite or similar software.

Team player with problem-solving skills.

Ability to communicate when issues arise.

Preferred Qualifications

Experience in dental lab or related field preferred.

Customer service experience including phone / email communications.

Your qualities :

Display enthusiasm and a positive attitude – you approach challenges with a can-do spirit and inspire others with your positive energy.

Take initiative – you quickly and accurately identify roadblocks, rally your resources, provide options to our partners, and execute unafraid to ask questions.

Autonomous leaner – you can think, act, and pursue your studies independently; you’re motivated to learn about the dental lab space.

Excellent written and verbal communication – you understand that communication is key in preventing and turning around a subpar poor experience. Excellent communication is precise, clear, compelling, and personable.

Organized with a strong attention to detail and accuracy.

Receiving feedback is important to you – you know that coaching, feedback, and direction are delivered with good intention and necessary to grow and level-up in the organization.

Able to be flexible – you can easily shift priorities and manage your time effectively.

Diplomatic – you take care to weigh outcomes, think about your response, manage realistic expectation.

Location :

This location for this position is in Punta Gorda, FL

Our network of dental laboratories spans seven states, with labs in Florida, Connecticut, Maryland, Mississippi, Rhode Island, Texas, and New York. The Leixir Home Office is in Tampa, Florida.

Interview Process

As a part of our commitment to creating a fair, equitable, and positive interview experience for all candidates, we offer full transparency of our interview stages to give applicants an idea of the time and effort involved.

Information Screening : The Talent Manager will have a 20-to-30-minute phone conversation focused on relevant work experience, compensation, role overview, and answering any questions you may have.

Panel Interview : 60-minute interview with two to three key members of the team. This will take place at the lab and will dive deeper into the role, technical knowledge, and requirements of the position. The candidate will have the opportunity to meet the team, tour the workplace, and gain a better understanding of the job’s functions.

Offer : The Talent Manager will reach out with the details of the informal offer for discussion. After all the details of the informal offer are finalized, the formal offer letter and job description will be sent.

Culture :

Our company culture is all about keeping it real. We totally get that work is just one part of life, so we make sure our employees have plenty of time to kick back and enjoy themselves. But don't get us wrong – we take our work seriously too! We believe that every person on our team brings something unique to the table, and we love celebrating that individuality. Plus, we're all about teamwork – we know that we're stronger together than we are alone. And we show our team members how much we appreciate them with frequent employee appreciation events. At Leixir, we believe that when our employees are happy and valued, we all win!

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SCHEDULING AND INVOICING COORDINATOR - Dental Lab Punta Gorda FL

What are the responsibilities and job description for the SCHEDULING AND INVOICING COORDINATOR - Dental Lab Punta Gorda FL position at NXT LVL DENTAL LAB?

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