Closing Manager

NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com.

This position is responsible for supporting the Operations Manager in the overall execution and performance of the operation for a specific location, including staffing, customer relations, performance, and direction of the overall operation. The Closing Manager acts as the key point of contact in the absence of the Operations Manager.

Schedule

Tuesday-Saturday 10:30 AM-Close (8:30 PM/9:30 PM)

Essential Duties & Responsibilities

• Ensure all routes have been completed in order management system daily
• Perform daily audit of deivery tickets for signatures, confirm all product on driver inventory log is accurate, appropriate service codes applied to orders, confirm all delivery exceptions have been notated and communicated appropriately.
• Handle all shift escalated issues daily and assist in any escalated from shift exchange.
• Assist in keeping facility clean and floor free of debris.
• Control, order and monitor part inventory and give an accurate twice monthly report of all material utilizing parts management system
• Ensuring rescheduling orders as needed at the before closing shift
• Claims Management: Initiate call to schedule site visits with claimants and upload photos/notes in claims management system as needed
• Monitoring routes to ensure daily route are completed timely
• Contact MC routes confirmation for next day routes are completed daily
• Assist with tasks assigned by the Operations Manager
• Attend Department Meetings to remain aware of business plans and their effect on operations
• Assign daily workload to shift employees and ensure they are being completed
• Assist in the recruitment, interviewing and hiring of applicants
• Ensure that Company policies are adhered to, such as uniform and safety guidelines
• Provide excellent customer service to both internal and external customers
• Processing administrative task in Workday to keep employee records up to date
  
  

Education & Experience

High School Diploma, GED, or equivalent required. Minimum of two (2) years’ experience in the transportation, logistics, or related industry required. Previous supervisory experience preferred.

Knowledge, Skills, And Abilities

Strong knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to sufficiently read, speak, and write English to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.

Physical Demands

Work is primarily performed in a non-climate-controlled warehouse environment. May be exposed to varying weather elements, bends, stoops, stands for long periods of times. Occasionally requires lifting and stacking of items up to thirty (30) pounds and lifting and stacking items up to sixty-five (65) pounds to chest height and carrying them a distance up to fifty (50) feet. Occasionally requires lifting items weighing up to one hundred (100) pounds to a height of ten (10) inches. May require climbing ladders, stair ramps, etc. Requires the use of clear speech communicated to others and understanding the speech of another person. Require the ability to see details of objects within close range.

Physical Demands and Working Conditions

Work is primarily performed in a climate-controlled environment. Requires sitting, walking, and standing. Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data. Requires the use of clear speech communicated to others and understanding the speech of another person. Requires the ability to see details of objects within close range.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made available to individuals with disabilities to perform essential functions of this position. These physical demands include, but are not necessarily limited to: standing, sitting, walking, typing, hearing and talking for prolonged periods of time.
• Job description statements are intended to describe the general nature and level of work performed by employees assigned to this job title. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel. Employees may be required to perform other duties as assigned.
  
  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran.