What are the responsibilities and job description for the Customer Service Representative position at NY Management?
LM Consulting is seeking to expand its Customer Service Representative team in the local Manhattan area.
As a Customer Service Representative, you will:
- Follow up directly with customers to provide them insight on service, promotions, sales, and telecommunication packages
- Become an expert on the program by attending daily client meetings to stay up to date with services and sales goals
- Upsell products and services that will be beneficial and to increase sales margins
- Achieve or exceed individual and team sales goals
- Maintain detailed records and daily communications with customers
- Create positive and professional relationships with customers
We are looking for our Customer Service Representatives to not only become successful in the role but also grow with us. We want to provide our Representatives with unlimited training and leadership development so that they can achieve their highest growth goals and take their careers as far as they want.
BUT, this growth opportunity does not come easily to just anyone. We are looking for our Customer Service Representative to:
- Have a minimum of GED/high school equivalent
- Have experience in a customer service, sales, or applicable customer-facing position
- Possess an intense drive and desire for success
- Thrive in building relationships, communicating with different types of people, and helping people
- Operate with the highest level of integrity, honesty, and transparency
- Constantly push the needle forward, challenge the status quo, and reach to exceed performance expectations
- Have a competitive nature - being sports-minded is a plus!
#LI-Onsite
Salary : $55,000 - $65,000
