What are the responsibilities and job description for the Guest Relations Event Staff/Ambassador position at NY Yankees or River Operating Company Inc?
Job Description
Job Description
Guest Relations Event Staff / Ambassador
DEPARTMENT : Stadium Operations
REPORTS TO : Executive Director, Stadium Operations
JOB STATUS : Part-Time / Seasonal, Hourly
Description :
Built upon our storied legacy, the New York Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation associated with the franchise in all aspects of our business.
Our Guest Relations team is committed to providing all of our Guests with a safe, pleasant and memorable experience during baseball games as well as all major non-baseball events at Yankee Stadium. Ambassadors are responsible for delivering respectful, consistent and courteous service and accurate information related to Yankee Stadium’s amenities, policies and to the history and traditions of our organization.
Essential Functions :
- Engage in constant interactions with Guests, including being proactive in greeting our Guests and answering various inquiries
- Provide accurate Stadium information and direct our Guests accordingly
- Resolve Guest conflicts with delicate concern, while adhering to and enforcing Stadium policies and procedures
- Publicize various points of interest available for the enjoyment and entertainment of our Guests
- Other related duties as needed
Experience and Requirements :
The hourly rate for this position is $17.50 / hour.
This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.
Salary : $18
