What are the responsibilities and job description for the Auto body shop secretary position at Nyack Auto Collision Inc?
About Us
Nyack Auto Collision is a state-of-the-art auto body shop specializing in high-quality collision repairs, auto detailing, window tinting, and vehicle customization. We are committed to excellence in customer service and craftsmanship, ensuring every customer receives top-tier automotive care.
Job Summary
We are seeking an Office Secretary to manage front-desk operations, assist customers, and handle clerical duties in our fast-paced auto body, tinting, and detailing facility. The ideal candidate is organized, customer-focused, and able to multitask effectively in a dynamic work environment.
Key Responsibilities:
- Customer Service: Greet customers, answer phone calls, schedule appointments, and provide information on services.
- Administrative Support: Assist with invoicing, billing, and maintaining records for insurance claims and customer transactions.
- Shop Coordination: Work with technicians and managers to ensure smooth scheduling and workflow.
- Clerical Duties: Manage emails, data entry, filing, ordering office supplies, and other administrative tasks.
- Communication: Act as a liaison between customers, technicians, and insurance companies.
- Payment Processing: Handle customer payments, issue receipts, and maintain financial records.
Qualifications:
- Experience: Prior experience in an office administration or customer service role, preferably in an auto-related industry.
- Skills: Strong organizational and multitasking skills, proficiency in Microsoft Office (Word, Excel), and familiarity with shop management software (a plus).
- Personality: Friendly, professional, and able to handle customer inquiries with patience and efficiency.
- Bilingual (Preferred): Spanish-speaking ability is a plus but not required.
Why Join Us?
- Work in a modern, fast-growing auto service facility.
- Competitive pay and a positive team environment.
- Opportunity to grow with a reputable auto body and detailing business.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
Ability to Relocate:
- Nyack, NY 10960: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22