NORTH REGIONAL DIRECTOR

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE INVESTIGATOR CIVILSERVICE TITLE

The DSS Accountability Office (DSS-AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and ensuring that DSS complies with all statutory, regulatory, and contractual standards.

The Bureau of Eligibility Verification (BEV) is mandated to deter cash assistance fraud at the application level. BEV contributes to the integrity of cash assistance process by conducting eligibility reviews of applicants by conducting extensive fieldwork to interview suspected persons, collateral persons, complainants, and/or witnesses to obtain and verify information.

The BEV is recruiting for one (1) Administrative Investigator NM II, to function as a North Regional Director, who will:

• Direct the operation of the Bronx Field Office and the Manager responsible for the Tier 11
  
  

Recertification of Bronx Shelter clients at Community Based organizations.

• Manage the assignments. Oversee the training of staff in the investigation of BEV cases,
  
  

to ensure agency procedures are applied with similar results across this region and other

regions.

• Act as a conduit for communication with the Executive Regional Director of BEV/Field
  
  

Operation in matters related to staff and programmatic issues.

• Participate in meetings held by the Executive Regional Director to discuss the various
  
  

facets of the operation.

• Oversee the formulation, development and implementation of BEV investigative policies
  
  

and procedures for the Bronx Borough Office and Tier II Recertification.

Hours/Shift

9:00AM - 5:00PM

Minimum Qualifications

• A baccalaureate degree from an accredited college and four years of satisfactory full-time experience conducting investigations to identify or gather evidence of criminal activity or fraud, or to verify or evaluate qualifications of persons for employment or licensure, 18 months of which must have been in an administrative, managerial or executive capacity or supervising a staff performing investigations or related work; or
• An associate degree or 60 credits from an accredited college and six years of satisfactory full-time experience as described in "1" above; or
• A four-year high school diploma or its educational equivalent and eight years of satisfactory experience as described in "1" above; or
• Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have the 18 months of experience in an administrative, managerial, executive or supervisory capacity as described in "1" above.
  
  

Preferred Skills

• Ability to critically assess operational issues, use evaluation techniques, and conduct research to develop cost-effective corrective actions and policies designed to improve performance and operational efficiency. - Excellent supervisory and technical skills to plan and monitor projects undertaken by assigned staff. - Strong analytical and decision-making abilities. - Excellent oral and written communication skills. - Working knowledge of HRA/IREA Systems including Alerts Fred Monique, Mapper, WMS, HRA Viewer, SOLQ, TALX and Lexis-Nexis Systems.
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.