Property Manager for the Division of Property Management & Client Services

About The Agency

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

• We maintain building and resident safety and health
• We create opportunities for New Yorkers through housing affordability
• We engage New Yorkers to build and sustain neighborhood strength and diversity.
  
  

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth. ________________________________________

Your Team

The Office of Asset and Property Management (APM) leads the agency’s effort to protect the City’s investment in affordable housing and ensure that properties remain stable and affordable over the long-term. APM actively monitors the performance and regulatory compliance of projects sponsored, supervised, and owned by the City, and connects people to affordable housing opportunities.

The Office of Asset and Property Management (APM) is composed of five divisions, which includes the Divisions of Asset Management, Property Management & Client Services, Housing Supervision, Housing Opportunities & Program Services, and Co-op Readiness & Technical Services.

The Division of Property Management and Client Services (PMCS), a division within the Office of Asset and Property Management (APM), leads the agency’s efforts for property management of city-owned residential and commercial properties and the provision for temporary housing and rehousing assistance for tenants displaced from their homes because of fires and vacate orders.

Urban Renewal and Property Management (URPM), a PMCS work unit, manages city-owned properties under HPD jurisdiction, including daily maintenance, routine repairs, local law compliance, including but not limited to, lead monitoring and abatement, façade repairs, pest control, rent collection and vacancy control, and tenant relations. URPM also administers relocation benefits for urban redevelopment projects, manages property control functions such as tracking and reporting inventory changes, manages program expense budgets and micro purchases for the office, and manages the office’s vehicles and fleet supplies.

URPM seeks a Property Manager to manage a portfolio of city-owned properties that includes residential, commercial, and mixed-used buildings, and vacant and occupied lots.

Your Impact

As a Project Manager for Urban Renewal and Property Management (URPM) you’ll be responsible for monitoring properties for repair and maintenance needs, unauthorized occupancies, and maintaining building and resident safety and health.

Your Role

Your role will be to conduct weekly inspections and produce weekly field logs and reports to document activities and findings.

Your Responsibilities

• Conduct field inspections of assigned portfolio in accordance with daily inspection routes and schedules, emergency response protocols, and as assigned; take photographs and case notes to document conditions in the field that may require immediate attention and/or ongoing monitoring; respond to complaints generated by tenants and remediate issues as applicable.
• Enter complaints and job requests into in-house management system to initiate repair and remediation activities.
• Track work orders to ensure job completion; sign-off on completed jobs; maintain coordination and communications with affected buildings to ensure timely resolution. Monitor occupancies to prevent squatters.
• Coordinate site access as needed with external entities.
  
  

Preferred Skills

• Minimum 3 years of property management and maintenance experience.
• Professional and effective interpersonal communication skills.
• Excellent time management skills and the ability to prioritize tasks in accordance with agency and divisional objectives.
• Must be computer literate including demonstrated proficiency in MS Outlook, MS Word, MS Excel.
• Familiarity with HPDInfo and violation tracking systems for DOB, DOHMH, DSNY, DEP, etc. a plus
• This is a field position that requires daily travel throughout the City of New York via public transportation or use of a city-assigned vehicle. Valid NYS Driver’s License required.
• This position requires evening and/or weekend hours during emergencies.
  
  

Minimum Qualifications

• A baccalaureate degree from an accredited college or university and two years of full-time, satisfactory professional experience in planning, analysis, coordination and/or development of housing projects or programs; or
• Graduate study from an accredited college or university in the field of urban studies, city planning, real estate development, public administration, public policy, finance, community organization, architecture, or urban design, may be substituted for up to one year of the required experience on the basis of 30 credits for one year.
  
  

However, all candidates must have at least a baccalaureate degree and one year of the experience described in "1" above.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.