School Computer Technology Specialist, L2 (31R600) - 24911

Position Summary: The School Computer Technology Specialist will perform complex technical analysis of hardware, software, infrastructure, web-design, technical consulting and network support services to all school staff. To work effectively in this capacity, the School Computer Technology Specialist must maintain good communication with school officials, school staff, school families, vendors and partnering organizations as needed. Performs related work.

Reports to: Principal and Administration

Key Relationships: Works closely with the instructional staff to ensure that computer operations, web applications and technical services align with instructional needs. Interfaces with technical support staff located at DIIT on an as needed basis.

Responsibilities

• Maintains, organizes, and troubleshoots all computers (Macs & PCs), including administrative offices, classrooms, computer lab, laptop carts, parents and Teacher Center for a school population of 700 students and 200 faculty and staff.
• Re-engineers operating systems with an understanding of technical problems and solutions to improve processing and utilization
• Organizes, distributes, transports, and tracks technology, e.g., iPad, Smart boards, Smart tables Elmo’s, laptop carts ((2500 pcs, macs, ipads & laptops, 25 printers, 35 smartboards, 35 elmo devices, and 2 servers).
• Maintains, organizes, and troubleshoots multiple websites and databases for students and staff.
• Supports students and teachers during portfolios and defenses of learning.
• Performs and conducts routine service functions in maintaining the school’s server, troubleshooting, repairing or replacing component parts in school computers on-site, including password reset, scheduling, and storage.
• Determines causes of computer malfunctions by observation in classrooms, including labs, and by use of diagnostic tools; prepares requisitions for spare parts; maintains inventory and repair records.
• Installs instructional and office support computer software.
• Schedules and monitors computer lab supervision, and daily use of computer labs.
• Prepares data reports, supporting school personnel in data tracking and process analysis.
• Prints school materials and photos.
• Maintains inventory and security of all computers and technology-based materials.
• Collaborates with technical support staff and instructional staff to update hardware to support new initiatives, develop webpages to support blended instruction, provides staff with technical support and guidance in creating web-based content; daily troubleshooting. etc.
  
  

Qualifications

Minimum Requirements

• A four‐year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and one year of satisfactory full‐time experience in computer maintenance or repair, mainframe, server and/or mini computer operations, software or technical support; or
• Education and/or experience equivalent to “1” above. However, all candidates must have a four‐year high school diploma or its educational equivalent. Education above the high school level may be substituted for experience described in “1” above at a rate of 30 semester credits from an accredited college or university, including or supplemented by 6 semester credits in mainframe, server and/or mini computer operations or a computer related field of study, for six months of experience. Graduation from an approved technical school with at least 450 hours in a specialization in mainframe, server or minicomputer operations or a certified technical training program in computer maintenance and repair may be substituted for up to three months of the experience described in “1” above.
• Three years of full time experience (for a Level III position) including one year of computer-related consultative experience and/or one year of supervisory experience.
  
  

Preferred

• Bachelor’s degree.
• Experience with web design, database management, and publishing software managing a multi-user database.
• Knowledgeable with the ability to provide professional development to school-based staff.
• Experience working in a school environment with network computers using ATS and other computer related applications.
• Strong communication skills to convey best practices to all stakeholders.
• Self-motivated and excel in both team and individual environments.
• Customer service oriented and excellent verbal and written communication skills.
• Ability to meet deadlines, self-start, and self-manage on a workflow.
• Excellent record of attendance and punctuality.
• Ability to develop excellent interpersonal relationships.
  
  

Salary

$49,978 (New Hire Rate)

$57,475 -$74,158 (Incumbent - 2 years of full-time continuous City service)

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)

Please include a resume and cover letter with your application.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.

• New York City Residency is NOT Required *
  
  

We encourage all applicants from the New York City tri-state area to apply.

AN EQUAL OPPORTUNITY EMPLOYER

DOE Non- Discrimination Policy

The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual's actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy.

Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.