Billing and Collecting Analyst, Bureau of Revenue

The Division of Finance has central responsibility and authority for policy analysis, program development, performance tracking and improvement, financial management, resource maximization and technical assistance. Finance helps to ensure that programs and administrative operations have the information, analysis, funding, and technical capacity to deliver critical services effectively and meet DOHMH's objectives.

Reporting to the Director of Miscellaneous Revenue and Compliance. The candidate will be responsible for overseeing a portfolio of various miscellaneous revenues generated by the agency.

Duties Will Include But Not Be Limited To

• Process accounts and incoming payments in compliance with financial policies and procedures.
• Examine invoices, claims, fee collection or applications for recoupments, refunds and verify their accuracy by consulting supporting financial records and data. Set up and maintains codes for funds and reserves.
• Verify accounting data for accuracy and completeness. Review documents to ensure that necessary entries are made. Verify discrepancies by and resolve clients' billing issues.
• Perform day to day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables' data. Maintain records of appropriations, allocations, authorizations, and payments according to established account classifications.
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
• Facilitate payment of invoices due by sending bill reminders and contacting clients. Review and follow-up on all outstanding balances. Adjust accounts balances.
• In the temporary absence of supervisor, assume the duties of that position.
• Ensure that all records/documents are recorded in Miscellaneous Revenue Office's system (QuickBooks) and send invoices/bills to agencies in a timely fashion.
• Enter data and post payments received in Miscellaneous Revenue's & NYC-wide system. Perform and provide reconciliation, account statements and schedules.
• Work with various entities and obtain supporting documentation to ensure timely process of revenue collection for outstanding balances. Investigate and research unidentified claims/payments received to determine its appropriateness to deposit the payments.
• Complete regular and ad-hoc reporting for internal and external entities and assist inquires as needed on billing, collections, forecast, and A/R status.
• Complete assignments, analysis, regular and ad-hoc reports in a timely and accurate manner.
  
  

Why You Should Work For Us

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
• Benefits: City employees are entitled to unmatched benefits such as:
• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program and
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
  
  

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

Minimum Qualifications

• Completion of 30 semester credits from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA), including 6 credits in accounting; or
• A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization, and two years of satisfactory full-time bookkeeping experience; or
• A satisfactory combination of education and/or experience equivalent to "1" or "2" above. College education may be substituted for experience in "2" above on the basis that 15 semester credits from an accredited college may be substituted for each year of required experience. However, all candidates must have a high school diploma or its educational equivalent, and either 6 semester credits in accounting from an accredited college or 6 months of experience as described in "2" above.
  
  

To be eligible for placement in Assignment Level III individuals must have, in addition to meeting the minimum requirements, at least one year of experience as a Bookkeeper (40526) or at least four years of satisfactory full-time bookkeeping experience.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.