Clerical Support for the Division of Neighborhood Preservation (DNP)

About The Agency

The New York City Department of Housing Preservation and Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

• We maintain building and resident safety and health
• We create opportunities for New Yorkers through housing affordability
• We engage New Yorkers to build and sustain neighborhood strength and diversity.
  
  

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team

The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.

The Office of Enforcement and Neighborhood Services is composed of six divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD).

Your Impact

The Division of Neighborhood Preservation (DNP) identifies potentially distress buildings and works with owners and/or tenants to develop treatment plans to improve address maintenance issues, reduce violation counts, register properties, and return buildings to firm physical health, and if needed refer owners to various programs to obtain financial assistance to improve their buildings.

Your Role

Your Responsibilities

As a Community Associate/Clerical Support in the Division of Neighborhood Preservation (DNP). The selected candidate will be responsible for, but not limited to the following:

• Provides community services by supplying information to the public in a professional and courteous manner; handling inquiries both in person and via telephone calls from landlords and tenants regarding HPD issues with their building, and direct callers to the appropriate Division or Unit.
• Research and enter information into the HPD’s HPD Info system.
• Research building data using various databases, not limited to HPD Info, DOB, ACRIS, etc.
• Performs liaison activities with DNP Executive Office, HPD Timekeeping, and other Personnel offices which may include the delivery of material to the various offices.
• Prepares various letters to owners regarding issues with their buildings.
• Assist in the maintenance of the Office files, and supplies.
• Assist the Unit with special projects as required.
• Handles moderately difficult and possible confidential clerical work.
  
  

Minimum Qualifications

Qualification Requirements

• High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
• Education and/or experience which is equivalent to "1" above.
  
  

Preferred Skills

• Proficiency in Microsoft Office Suite. - Ability to communicate in more than one language. - Strong communication skills written and verbal. - Detail-oriented with outstanding organizational skills. - Ability to work both independently and collaboratively as part of a team. NOTE: Candidates may work occasional late evenings and weekends.
  
  

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.