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Director of Portfolio Management & Operations for the Division of Special Needs Housing

NYC Department of Housing Preservation & Development
New York, NY Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 3/30/2025
About The Agency

The New York City Department of Housing Preservation & Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

  • We maintain building and resident safety and health
  • We create opportunities for New Yorkers through housing affordability
  • We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.________________________________________

Your Team

The Division of Special Needs Housing (DSNH), within the Office of Development, administers three loan programs/initiatives: the Supportive Housing Loan Program (SHLP), the Senior Affordable Rental Apartments (SARA) program, and Homeless Housing Strategic Initiatives (HHSI).

As a Director of Portfolio Management and Operations for DSNH, you will work on all three loan programs/initiatives:

  • HPD’s Supportive Housing Loan Program (SHLP) makes loans to non-profit and for-profit developers of permanent supportive housing with on-site social services. Projects developed with SHLP funding must provide 60% of units for homeless, disabled individuals or homeless families with a disabled head-of-household. The remaining 40% can be rented to households from the community earning up to 60% of the Area Median Income.
  • The Senior Affordable Rental Apartments (SARA) Program provides gap financing in the form of low interest loans to support the construction and renovation of affordable housing for seniors, 62 years in age, with low incomes.
  • Homeless Housing Strategic Initiatives partners with DHS and other City Agencies on various homeless housing development initiatives including clusters conversion initiative, development of co-located permanent affordable housing with DHS shelters, and other develop opportunities.

Your Impact

DSNH seeks an experienced professional with strong leadership, analytical, and management abilities to be the Director of Portfolio Management and Operations (DofO) responsible for all areas of operations, policy, and portfolio management within the division of more than 20 staff. DSNH is part of HPD’s New Construction arm and administers multiple programs that serve the City’s most vulnerable residents.

The DofO reports to the Assistant Commissioner of Special Needs Housing and plays a key role in developing and supervising division operations and activities, including personnel, budget, policy, and planning actions.

Your Responsibilities

The DofO will manage a small number of operations and portfolio management staff as well as be responsible for the following areas.

Division Liaison

The Director will be a liaison to the Chief of Staff in New Construction as well as the Office of Development and may coordinate activities with other Office of Development divisions. The DofO is responsible for ensuring that the Division is up to date with the latest news from various areas of the agency. This could include but may not be limited to new reporting requirements, policy initiatives, training opportunities, current events related to housing, etc. The DofO also acts as liaison between DSNH and Human Resources, Budget, HPD Tech and other parts of the agency.

Division Operations

In coordination with the Deputy Director of Operations, the DofO will direct, coordinate, and conduct operational activities for the Division, providing strategy, tracking, and oversight for program operations areas such as production targeting, fiscal/budget, section 8 allocation, conversions, technology needs and personnel matters. The DofO will lead professional development for the Division and oversee the project intake and portfolio development processes. The DofO may further assist the Assistant Commissioner by analyzing and creating reports on the production output of the Division in a manner that facilitates decision making, strategizing, and forecasting. At times, the DofO will need to represent the Assistant Commissioner and the Division at meetings and will often be called upon by the Assistant Commissioner to assist in the preparation of materials for internal and external meetings. The DofO will assess the training needs of the entire division and ensure that Division staff have the training necessary to effectively carryout their duties. The DofO also facilitates personnel actions for each program area within the division.

Programmatic and Policy Support

The DofO will play an important supportive role to the Directors of programs within the division and is expected to understand the development process for creating affordable housing. The DofO is considered a critical contributor to the development of programmatic policy and procedures that are in line with the goals of the entire Division. The DofO will assist the Assistant Commissioner and Directors in evaluating existing programs to help ensure programs or special initiatives are meeting intended goals. The DofO will also assist the Assistant Commissioner on the development, planning, and execution of new initiatives and programs. This could include but may not be limited to coordinating with other divisions, research, developing proposals, meetings with elected officials, and brainstorming new program needs. The DofO may also represent the division on inter or intra agency working groups.

The DofO may be assigned other duties, as needed, by the Assistant Commissioner.

Preferred Skills

  • Thorough knowledge of NYC government, housing issues and the real estate development process;
  • Strong analytical, research, organizational, and quantitative skills;
  • Familiarity with financial modeling and business process analysis;
  • Demonstrated ability to meet deadlines and manage projects in a timely manner;
  • Ability to perform complex tasks with limited supervision;
  • Capability with using and developing complex spreadsheets;
  • Excellent verbal, written communication, and presentation skills;
  • Excellent interpersonal skills and ability to work effectively in collaboration with others and in the supervision of others;
  • Strong follow-through and focus on timely results;
  • Experience working for or working with government agencies or government programs related to affordable housing development and/or senior, supportive and homeless housing;
  • Strong facility with Microsoft Word, Excel, and PowerPoint required. Microsoft Project is a plus.

Note: Only candidates permanent in the Admin HDS title or comparable title will be considered

ADM HOUSING DEV SPEC(NON MGRL) - 8300A

Minimum Qualifications

  • A baccalaureate degree from an accredited college and four years of full-time satisfactory professional experience in the development, design, construction, appraisal, financing, negotiation or disposition of real estate or in real estate law, or in urban planning, design or renewal, or analytical or coordination work related to housing programs; at least 18 months must have been in an executive, administrative or managerial capacity or supervising professional personnel performing work in the fields noted above; or
  • Education and/or experience which is equivalent to "1" above. Graduate study in the field of urban studies, city planning, business or public administration, finance, architecture, engineering or other related fields may be substituted for up to one year of the required experience on the basis of 30 credits equaling one year of experience. Graduation from an accredited law school may be substituted for one year of the required experience. However, all candidates must have three years of work experience including at least 18 months of executive, administrative, managerial or supervisory experience as described in "1" above.

Residency Requirement

NYC Residency is required

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary : $115,000

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