Misdemeanor Case Coordinator

The Pathways to Public Safety Division is seeking a Misdemeanor Case Coordinator. The Pathways Division was created in 2022 to strategically advance our Office’s public safety goals. Pathways is responsible for the Office’s work related to pre-arraignment diversion (Project Reset and Rapid Reset), criminal court treatment dispositions, the felony problem-solving courts, restorative justice practices, reentry and is dedicated to supporting and developing community-based prevention initiatives. The Misdemeanor Case Coordinator is responsible for collaborating with Pathways leadership and Assistant District Attorneys (ADAs) to screen appropriate defendants for programming, manage a caseload of misdemeanor programming cases, monitor participant compliance, recommend appropriate interventions, and report treatment outcomes.

Responsibilities Include But Are Not Limited To

• Manage a caseload of program participants in the misdemeanor problem-solving courts, including Midtown Community Justice Center.
• Create organized systems to track misdemeanor cases in treatment courts.
• Attend virtual and in-person court appearances.
• Coordinate with ADAs in the Pathways to Public Safety Division, Trial Division, and Special Victims Division to ensure the misdemeanor problem-solving court calendars are fully organized and prepared ahead of court appearances.
• Attend case conferences and stakeholder meetings, as needed.
• Act as a liaison between all stakeholders to ensure participants’ progress and compliance with their treatment plans.
• Review reports from service providers regarding participants’ progress and ensure reports are accurate and thorough.
• Maintain updated and accurate information in excel spreadsheets and online applications, as trained.
• Maintain familiarity with service providers and the treatment landscape in New York City.
• Develop an expertise in relevant evidence-based practices by attending trainings and other professional development opportunities.
• Demonstrate good judgment and offer valuable insight when analyzing challenging cases.
• Demonstrate high proficiency in Microsoft Office (Word, Excel, PowerPoint, and Access)
• Work on specialized projects, as required.
  
  

In addition to the Minimum Qualification Requirements, all candidates must possess the following:

• Bachelor’s degree from an accredited college; and
• Case work, case management or clinical experience or equivalent with one of the following years of experience:
• Level 1 - One (1) year of case work, case management or clinical experience or equivalent.
• Level 2 - Two (2) years of case work, case management or clinical experience or equivalent.
• Level 3 - Three (3) years of case work, case management or clinical experience or equivalent.
• Level 4 - Four (4) years of case work, case management or clinical experience or equivalent.
• Level 5 - Five (5) years of case work, case management or clinical experience or equivalent.
  
  

* Master’s degree in related field can count towards two (2) years of experience. *

Preferred Requirements/Skills

• Bilingual Spanish-speaking.
• Master's degree in social work, social sciences or CASAC credentialing.
• Excellent organizational and critical thinking skills are essential.
• Ability to work independently with frequent interruptions, manage deadlines, and adapt to changes in workflow.
• Strong attention to detail and demonstrated ability to follow directions and apply established policies, procedures, and guidelines.
• Ability to learn, update, and edit existing proprietary applications and quickly learn to use various computer systems.
• Ability to interact and communicate (orally and in writing) with all levels of staff, court representatives, law enforcement representatives and program participants.
• Knowledge of the social service landscape in New York City.
• Familiarity with the concepts of Risk-Need-Responsivity, procedural justice, and problem-solving courts.
• Demonstrated commitment to and/or interest in the use of rehabilitative services within the criminal justice system to promote public safety and behavioral change.
  
  

How To Apply

• Apply with a Cover Letter and Resume.
  
  

Hours/Shift

• Monday – Friday, 9 am – 5 pm.
  
  

Additional Information

• Current office employees: To be eligible for a transfer or promotion, staff must have already served at least 1 year in their current unit/bureau/department and be in good standing. In addition, must meet the minimum qualifications of the position.
• Looking for candidates that could commit to two (2) years to the hiring unit.
• Authorization to work in the United States is required for this position.
  
  

Minimum Qualifications

Qualification Requirements

• High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
• Education and/or experience which is equivalent to "1" above.
  
  

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

City Residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.