SENIOR DIRECTOR OF COMMUNITY PARTNERSHIPS

The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1935 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to roughly 1 in 16 New Yorkers across over 177,569 apartments within 335 housing developments through public housing, Section 8, and PACT/RAD programs.

The Department of Resident Services, Partnerships and Initiatives engages NYCHA residents in critical programs, services, and initiatives in the areas of economic opportunity, youth, senior and social services; supports NYCHA’s extensive network of Resident Associations; and connects residents to opportunities such as financial empowerment, business development, career advancement, and educational programs.

NYCHA seeks a passionate, dynamic, and results-oriented leader to serve as the Senior Director of Community Partnerships reporting to the Executive Vice-President of Resident Services, Partnerships and Initiatives.

The selected candidate will oversee two critical units within the division:

• Family Partnerships Department (FPD) connects residents to critical services and implements programs and policies that support household stability, tenancy, individual advancement, and aging-in-place. FPD manages partnerships with external providers and City agencies offering youth, senior, and social services. FPD also reunites individuals with justice involved history with their family.
• The Office of Public-Private Partnerships builds collaborations with the private, public, and philanthropic sectors to support NYCHA’s goals of preserving public housing and improving resident access to community-based services and opportunities. The Department also serves as program liaison to CBOs operating in over 350 NYCHA community facilities.
  
  

Responsibilities will include, but are not limited to the following:

• Manage a team of approximately 90 employees including Directors, Deputy Director, Administrators, Chiefs, Managers, Supervisors, Social Workers, Coordinators, Associates, and Administrative Support Staff.
• Staying abreast of housing trends’/best practices, implement programs and policies that support household stability and tenancy, individual advancement, and aging-in-place.
• Further relationships with key City Agencies including the Department of Youth and Community Development (DYCD), Department for the Aging (DFTA), Department of Social Services (DSS), Administration for Children’s Services (ACS), Department of Education (DOE), and Mayor’s Office of Criminal Justice (MOCJ).
• Develop and analyze key metrics and outcomes that evaluate the effectiveness of programs and partnerships. Leverage data to continually iterate and improve upon existing strategies.
• Provide high-level oversight of key department programs such as Elderly Safe at Home (provides services towards enhancing the quality of life of elderly and non-elderly residents with disabilities who reside in 17 NYCHA developments by providing on-site social services) and Family Re-Entry (reunites formerly incarcerated residents with NYCHA families, providing supportive services to ensure stability and a successful reentry).
• Oversee the management of the Community Leasing Portfolio, including tracking and monitoring community leases, and generating new lease agreements within NYCHA developments to ensure optimal space utilization and engagement efforts.
• Supervise the management of installations including but not limited to art, and act as program liaison to CBOs.
• Oversee the citywide network of over 50 public and private partners including non-profits and city agencies providing individualized senior, community, and social services.
• Collaborate with NYCHA business units, the Public Housing Community Fund, NYCHA youth, families, and communities.
• Manage the department’s budget and handle key fiscal responsibilities including review and approval of cost allocations; approval or disapproval of spending and oversee grants management; and annual financial planning in collaboration with NYCHA’s Budget department.
• Provide emergency coverage as needed to ensure seamless operations and service continuity during unexpected situations or staffing shortages. Respond promptly and efficiently to emergencies, adapting to dynamic conditions to maintain productivity and support team and organizational needs.
  
  

Additional Information

• NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
• NYCHA residents are encouraged to apply.
  
  

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Minimum Qualifications

• A master’s degree from an accredited school of social work, or a master’s degree in sociology, education, or recreation; plus
• Fifteen (15) years of satisfactory, full-time, paid employment in a recognized social agency under public or private auspices, of which at least ten (10) years shall have been in an executive and/or top level administrative capacity encompassing supervision of professional social work staff, budget preparation, working with boards of directors, representing the agency and its services, and dealing with a variety of social work agencies; or
• A satisfactory equivalent.
  
  

Preferred Skills

• Experience working with NYCHA residents and/or a similar population. 2. Cultural competence regarding the needs and experience of low-income residents. 3. Experience leading successful teams and proven ability to work collaboratively with cross-functional teams. 4. Strong ability to foster team morale and increase motivation upon established teams. 5. Experience coordinating complex projects to achieve stated objectives, developing systems, and applying best practices. 6. Experience using data to define and achieve outcomes. 7. Strategic thinker, problem solver, exceptional manager with thorough understanding of strategic development. 8. Exceptional project management, organizational, analytical, quantitative, and qualitative skills. 9. Excellent verbal and written communication skills strong attention to details. 10. Self-starter with ability to manage multiple tasks and projects simultaneously.
  
  

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.