Demo

Senior Director

NYC Department of Housing Preservation & Development
New York, NY Full Time
POSTED ON 3/15/2025
AVAILABLE BEFORE 4/13/2025
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $ 110,000 - $126,233.

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

ACS’ Division of Child and Family Well-being (CFWB) designs and executes strategies to support caregivers, children, and communities, so they can thrive and enjoy self-determination. A critical piece of CFWB’s portfolio is the operation of the City’s subsidized child care voucher system -- one of the largest child care assistance programs in the country. ACS providers vouchers to tens of thousands of low-income and child welfare-involved families, allowing parents and caregivers to access affordable child care at the provider of their choice while they pursue work, education, or training.

Through the Office of Community Engagement and Partnerships (OCEP), CFWB invests in and collaborates with eleven Community Partnerships (Partnerships), which have been operating since 2007. The Partnership model is coalition-based and grounded in community building, community organizing, and social equity principles. These coalition structures create space for residents, organizations, and ACS to connect, share information, and design and implement well-being strategies informed by community priorities.

Job Description

OCEP is recruiting a candidate for the Senior Director, Strategy and Quality Assurance position. The individual will be a critical member of internal planning teams and work closely with the Associate Commissioner and Executive Director to design, implement and oversee the Partnership portfolio and oversee other community-facing initiatives. The individual chosen for this position will be expected to spend time in the communities where the contracted Partnerships have a presence, learning how providers are implementing the Partnership model and use that knowledge to support knowledge building on fidelity guidelines, support continuous quality improvement, and inform and shape ACS’ ongoing work around engaging individuals with lived experience. The Senior Director will be integral in shaping OCEP’s community engagement and strategy development work.

Reporting to the Associate Commissioner, the Senior Director will be a highly collaborative team player with exemplary written and verbal communication skills, superb project management experience, and a proven capacity for diligent program design and implementation, data analysis, measurement and consensus building. The individual will also have experience in the following areas: 1) developing and implementing program monitoring frameworks; 2) familiarity with some or all aspects of onboarding and training new providers awarded through a bidding process; and 3) hiring and working with consultants and overseeing consultant budgets and contracts. They will have led systems change and community-building initiatives, designed knowledge-building systems, and managed vendor relations.

The individual will have affable interpersonal skills with a team building and servant-leader mindset. As a member of the OCEP team, the Senior Director will be responsible for designing and implementing strategies, processes and tools that support both OCEP’s internal work and that of the contracted community vendors/providers, helping them to achieve a high-level of performance.

A successful candidate will be responsible for demonstrating the following competencies in the role of Senior Director:

  • Lead with a passion for community change initiatives and creating an organizational culture that respects lived experience as a valuable source of community data
  • Design program development and implementation processes with and for community-based providers
  • Regularly interface with provider leadership and staff to design model fidelity tools and processes
  • Implement effective contract management and project management systems to support a community coalition program model; this includes developing data collection tools, training content and leading related planning meetings
  • Utilize a cross-systems thinking approach to inform planning and implementation
  • Manage multiple priorities in a large bureaucracy
  • Build a culture that advances organizational change, informed by community perspective
  • Coach a team of program managers in building their technical support capacity in coalition building model development and implementation
  • Manage and analyze provider data, monitoring adherence to the fidelity guidelines, and establishing an inclusive evaluation model
  • Engage with Partnership program staff to co-design learning circles/communities of practice, distill findings and devise solutions to integrate promising practices into the existing program model.

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

To Apply

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #702908.

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

ADMINISTRATIVE DIRECTOR OF SOC - 1005C

Minimum Qualifications

  • A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
  • Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary : $66,067 - $216,270

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