What are the responsibilities and job description for the Brooklyn Director Referral Consulting position at NYC Department of Social Services?
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $95,000.00 - $105,000.00
THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE CONTRACT SPECIALIST.
YOU MUST BE A CURRENT EMPLOYEE OF THE ADMINISTRATION FOR CHILDEN’S SERVICES TO BE CONSIDERED FOR THIS POSITION.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.
Within ACS, the Division of Preventive Services (DPS) is a beacon of support to families by connecting them to community-based resources. The division works to provide resources that maintain the safety and wellbeing of families. DPS provides guidance and resources to our contracted providers that strengthen their ability to assess and address the service needs of families.
The Office of Referral Management works (ORM) works closely with the Division of Child Protection (DCP) and prevention provider agencies to determine the best program fit for families. The referral consultant teams are based in the DCP borough offices and assess each case referred for prevention services to ensure the best possible and timely match for each family.
The leadership team for ORM participates in shaping agency policies around referrals to prevention and the transition from investigation into prevention services. Responsible for effectively managing the Prevention waitlist and ensuring we refer all families into prevention services within 10 business days; individual case consultations to ensure that families are referred to preventive services are quickly and efficiently matched with providers that can meet the needs of their families.
Based in the Borough Office and reporting directly to the Executive Director of Referral Management, with latitude for independent judgment and decision-making, the Director of Referral Consulting works collaboratively with other ACS divisions and Contract provider agencies to identify and timely refer families to prevention services.
Duties and responsibilities include but are not limited to:
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY:
Minimum Qualifications
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE CONTRACT SPECIALIST.
YOU MUST BE A CURRENT EMPLOYEE OF THE ADMINISTRATION FOR CHILDEN’S SERVICES TO BE CONSIDERED FOR THIS POSITION.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.
Within ACS, the Division of Preventive Services (DPS) is a beacon of support to families by connecting them to community-based resources. The division works to provide resources that maintain the safety and wellbeing of families. DPS provides guidance and resources to our contracted providers that strengthen their ability to assess and address the service needs of families.
The Office of Referral Management works (ORM) works closely with the Division of Child Protection (DCP) and prevention provider agencies to determine the best program fit for families. The referral consultant teams are based in the DCP borough offices and assess each case referred for prevention services to ensure the best possible and timely match for each family.
The leadership team for ORM participates in shaping agency policies around referrals to prevention and the transition from investigation into prevention services. Responsible for effectively managing the Prevention waitlist and ensuring we refer all families into prevention services within 10 business days; individual case consultations to ensure that families are referred to preventive services are quickly and efficiently matched with providers that can meet the needs of their families.
Based in the Borough Office and reporting directly to the Executive Director of Referral Management, with latitude for independent judgment and decision-making, the Director of Referral Consulting works collaboratively with other ACS divisions and Contract provider agencies to identify and timely refer families to prevention services.
Duties and responsibilities include but are not limited to:
- Manage and coordinate the day-to-day operations of the borough to ensure adequate staff coverage, monitoring, controlling and evaluating the performance of assigned staff.
- Effectively perform various managerial and administrative duties, which include but are not limited to performance appraisals to increase employee performance, employee work schedules, and considering, approving and managing employees’ Time and leave.
- Periodically draft and edit reports and other correspondences, by determining required information, exercising judgment and discretion, presenting information, following rules of composition/ agency formats, to communicate information needed and requested.
- Collect and assess meaningful data about provider agency performance, which are used to guide contract proposals and actions.
- Track borough-wide preventive providers utilizations to ensure standards are maintained.
- Work closely and collaboratively with division colleagues, DCP and provider agencies to ensure project success and timeliness. Keeping DCP leadership informed of Prevention related information including but not limited to policy changes, intake closures, utilization etc.
- Actively participate in all relevant meetings, including zone meeting, DCP/PPRS Quarterly meetings, and others as needed or as assigned.
- Work closely with the Executive Director of Referral Management and other borough directors to identify trends and issues that impact matching families to preventive services.
- Use data-driven measures to assist in the development and procurement of new initiatives related to the provision of prevention services, which includes expending access to Prevention Services to other community agencies such as Department of Homeless Services (DHS), Health and Hospitals Corporation (HHC), and the Department of Education (DOE).
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY:
- Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 698764.
- NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.
- NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.
Minimum Qualifications
- A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional, technical or administrative experience in one or more of the following fields: program evaluation, contract negotiations/management, business or public administration, contract community relations, or related fields; at least eighteen months must have been in an administrative, managerial or executive capacity, or supervising professional personnel performing work in program evaluation, contract negotiation/management, business or public administration; or
- A four year high school diploma, or its equivalent, and six years of full-time, professional, technical or administrative work experience in one or more of the fields cited above; at least eighteen months must have been in an administrative, managerial or executive capacity, or supervising professional personnel as described in "1" above; or
- A satisfactory equivalent of education and experience as cited above. However, all candidates must have the eighteen months of administrative, managerial or executive experience or experience supervising professional personnel as described in "1" above.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Salary : $95,000 - $105,000
