What are the responsibilities and job description for the Community Associate position at NYC Department of Social Services?
The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.
The Bureau of Fire Prevention cultivates a safer city for its citizens, visitors and first responders by preventing loss of life and property damage from fire and other emergencies. We accomplish this 24/7 by identifying fire and life safety hazards; creating, revising, and enforcing the New York City Fire Code; reviewing plans for critical systems designed to protect and alert building occupants; licensing qualified companies to install and service fire protection equipment and systems; certifying individuals to monitor fire safety conditions; and educating individuals and businesses about fire safety. In addition, the Bureau of Fire Prevention is critical partner with the Bureau of Fire Operations (Firefighters) and Bureau of Fire Investigations (Fire Marshals), providing assistance and guidance during post-fire incidents and investigations; and coordinating with other City agencies on matters concerning fire and life safety. The Bureau consists of Fire Protection Inspectors, lawyers, engineers, explosives experts, and Fire Officers work together to save lives in New York City.
The Fire Department, City of New York (FDNY), seeks three (3) full-time Community Associates in the Bureau of Fire Prevention. Reporting directly to the Supervisor of the Certificate of Fitness supervisor, the successful candidates will provide services and information to applicants seeking original, or renewal services for individuals seeking Certificate of Fitness issued by the FDNY. Provide Study Materials and complete data entry into a computerized system (Accela.) Interact with organizations and individuals referred from their organizations/companies seeking Certificate of Fitness and/or Permits coming into FDNY Headquarters. Provide computer links to the public. Answer applicant’s questions and may escalate problems or concerns to supervisors or other Managers. Perform daily data entry of applicant’s applications into Accela. 6. Prepare and maintain records. Provide Voter Registration and other public service pamphlets to the public. Provide various administrative support. Perform related duties as needed.
COMMUNITY ASSOCIATE - 56057
Minimum Qualifications
Qualification Requirements
Excellent verbal and written skills. Strong interpersonal and organizational skills. Previous experience in working directly with the public in a busy location. Knowledge of Accela.Knowledge of Certificate of Fitness program. Excellent data entry skills.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The Bureau of Fire Prevention cultivates a safer city for its citizens, visitors and first responders by preventing loss of life and property damage from fire and other emergencies. We accomplish this 24/7 by identifying fire and life safety hazards; creating, revising, and enforcing the New York City Fire Code; reviewing plans for critical systems designed to protect and alert building occupants; licensing qualified companies to install and service fire protection equipment and systems; certifying individuals to monitor fire safety conditions; and educating individuals and businesses about fire safety. In addition, the Bureau of Fire Prevention is critical partner with the Bureau of Fire Operations (Firefighters) and Bureau of Fire Investigations (Fire Marshals), providing assistance and guidance during post-fire incidents and investigations; and coordinating with other City agencies on matters concerning fire and life safety. The Bureau consists of Fire Protection Inspectors, lawyers, engineers, explosives experts, and Fire Officers work together to save lives in New York City.
The Fire Department, City of New York (FDNY), seeks three (3) full-time Community Associates in the Bureau of Fire Prevention. Reporting directly to the Supervisor of the Certificate of Fitness supervisor, the successful candidates will provide services and information to applicants seeking original, or renewal services for individuals seeking Certificate of Fitness issued by the FDNY. Provide Study Materials and complete data entry into a computerized system (Accela.) Interact with organizations and individuals referred from their organizations/companies seeking Certificate of Fitness and/or Permits coming into FDNY Headquarters. Provide computer links to the public. Answer applicant’s questions and may escalate problems or concerns to supervisors or other Managers. Perform daily data entry of applicant’s applications into Accela. 6. Prepare and maintain records. Provide Voter Registration and other public service pamphlets to the public. Provide various administrative support. Perform related duties as needed.
COMMUNITY ASSOCIATE - 56057
Minimum Qualifications
Qualification Requirements
- High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
- Education and/or experience which is equivalent to "1" above.
Excellent verbal and written skills. Strong interpersonal and organizational skills. Previous experience in working directly with the public in a busy location. Knowledge of Accela.Knowledge of Certificate of Fitness program. Excellent data entry skills.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
