What are the responsibilities and job description for the FAIR HEARING PROCESS SPECIALIST position at NYC Department of Social Services?
YOU MUST BE PERMANENT IN THE BENEFIT OPPORTUNITY SPECIALIST CS TITLE,
OR IF YOU ARE HIRED PROVISIONNALLY, YOU MUST HAVE TAKEN AND PASSED EXAM # 5025.
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
The Fair Hearing Tracking Monitoring and Review Unit (FHTMRU). FHTMRU comprises of the Centralized Fair Hearing Aid to Continue (ATC), Fair Hearing Default and Withdrawal Processing, Fair Hearing Resolution Processing, and the Advocate Inquiry Mailbox Units. The Aid to Continue unit is responsible for ensuring benefits remain unchanged until the issuance of a fair hearing decision. The Resolution unit is responsible for processing resolution actions initiated during evidence packet review and/or preparation at the CPRU and SEPU. It is also responsible for processing case actions on IREA cases sent to the automated Pre-Hearing Disposition (PHD) process.
Under the supervision of the Fair Hearing Process Examiner with some latitude for independence judgment and decision making and in accordance with agency policies, procedures and Federal and State regulations, provides economic support and employment related services to persons in need and to promote individual and family self-sufficiency. The Fair Hearing Process Specialist prepares Public Assistance/SNAP/ Medicaid eligibility forms by incorporating all received data and checking for accuracy of and reviewing authorizations, in order to initiate processing of appropriate service required in Aid to Continue Restoration.
Office Of The General Counsel/Fair Hearing Administration Is Requesting To Recruit Two (2) Benefit Opportunity Specialist To Function As Fair Hearing Process Specialist Who Will
taking case actions relating to fair hearing issues. Prepare eligibility forms for Public Assistance/
Medicaid/SNAP case actions, by incorporating all received data from FHIS, checking data for
accuracy and reviewing authorizations, in order to initiate processing of appropriate services.
Screen, Recoupment Screen, Pending Actions Screen, Social Security Screen (SDX).
actions, errors etc. to ensure that work is re-submitted as needed in a timely manner.
all pertinent data.
Work Location: 470 Vanderbilt Ave, Brooklyn, NY 11238
Hours/Schedule: 9am – 5 pm with flex
Minimum Qualifications
BENEFITS OPPORTUNITY SPECIALIS - 56314
Preferred Skills
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $47,708.00 – $79,962.00
OR IF YOU ARE HIRED PROVISIONNALLY, YOU MUST HAVE TAKEN AND PASSED EXAM # 5025.
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
The Fair Hearing Tracking Monitoring and Review Unit (FHTMRU). FHTMRU comprises of the Centralized Fair Hearing Aid to Continue (ATC), Fair Hearing Default and Withdrawal Processing, Fair Hearing Resolution Processing, and the Advocate Inquiry Mailbox Units. The Aid to Continue unit is responsible for ensuring benefits remain unchanged until the issuance of a fair hearing decision. The Resolution unit is responsible for processing resolution actions initiated during evidence packet review and/or preparation at the CPRU and SEPU. It is also responsible for processing case actions on IREA cases sent to the automated Pre-Hearing Disposition (PHD) process.
Under the supervision of the Fair Hearing Process Examiner with some latitude for independence judgment and decision making and in accordance with agency policies, procedures and Federal and State regulations, provides economic support and employment related services to persons in need and to promote individual and family self-sufficiency. The Fair Hearing Process Specialist prepares Public Assistance/SNAP/ Medicaid eligibility forms by incorporating all received data and checking for accuracy of and reviewing authorizations, in order to initiate processing of appropriate service required in Aid to Continue Restoration.
Office Of The General Counsel/Fair Hearing Administration Is Requesting To Recruit Two (2) Benefit Opportunity Specialist To Function As Fair Hearing Process Specialist Who Will
- Process Aid-to-Continue directives, Fair Hearing Defaults, and Resolutions on Public Assistance/ SNAP issues related to Fair Hearing Lawsuit driven inquiries utilizing the Fair Hearing Information System (FHIS) and Fair Hearing Electronic Evidence Management System (FHEMS); Reads and data enters case actions related to the Aid-To-Continue Challenge Process; Provide Budget Calculations and Summaries; Utilize Agency systems (including the Personal Computer (PC), SEAMS system, Paperless Operation System (POS), Human Resources Administration (HRA) Viewer, WEBCOINS, etc,) for reviewing and reporting processing data.
- Process required case actions relating to Fair Hearing Aid-to-Continue Directives, Fair Hearing
taking case actions relating to fair hearing issues. Prepare eligibility forms for Public Assistance/
Medicaid/SNAP case actions, by incorporating all received data from FHIS, checking data for
accuracy and reviewing authorizations, in order to initiate processing of appropriate services.
- Conduct an Intensive review of Welfare Management System screens (including, All Change
Screen, Recoupment Screen, Pending Actions Screen, Social Security Screen (SDX).
- Ensure the accurate and timely processing of case actions to comply with various lawsuits
actions, errors etc. to ensure that work is re-submitted as needed in a timely manner.
- Decontrol the accurate and timely Fair Hearing case actions resulting from various Fair Hearing
all pertinent data.
- Make data entry in FHIS, SEAMS, FHEMS, Aid-To-Continue Monitoring System for
Work Location: 470 Vanderbilt Ave, Brooklyn, NY 11238
Hours/Schedule: 9am – 5 pm with flex
Minimum Qualifications
BENEFITS OPPORTUNITY SPECIALIS - 56314
Preferred Skills
- Excellent communication and writing skills. - Knowledge of Agency operations and NYS social service policy/procedures. - Strong analytical, problem-solving, and time management skills. - Detail oriented. - Knowledge of FHEMS, WMS, POS, NYCWAY, SEAMS
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $47,708.00 – $79,962.00
Salary : $47,708 - $79,962
