What are the responsibilities and job description for the INTAKE/RESOURCE SPECIALIST, CONEY ISLAND JOBS PLUS position at NYC Department of Social Services?
THIS IS A TEMPORARY POSITION
The New York City Housing Authority (NYCHA) is committed to increasing opportunities for low- and moderate-income New Yorkers by providing safe, affordable housing and facilitating access to social and community services. NYCHA’s Department of Resident Economic Empowerment & Sustainability (REES) is charged with working to develop and implement programs, policies and collaborations to measurably support residents increased economic opportunities with a focus on asset building, employment, advancement, adult education and training, and business development.
NYCHA was awarded a $3.7 million grant from the U.S. Department of Housing and Urban Development (HUD) to bring a Jobs Plus Program to Coney Island, Brooklyn. The HUD Jobs Plus Program is a comprehensive, placed- based employment model that offers services to all work-able residents in designated public housing developments or clusters of developments and serve as a platform to help residents build their skills and connect to the labor market so they can increase their incomes. Services are located on or close to the targeted developments and offer a range of services designed to support work including employer linkages, job placement and counseling, educational advancement, financial counseling and rent incentive, and community building. The NYCHA Coney Island Jobs Plus program will serve residents living in the Surfside Gardens, Coney Island 1 and Coney Island 1 (Site 4&5) developments in the Brooklyn.
NYCHA REES is seeking a dynamic Intake/Resource Specialist, Coney Island Jobs Plus. The Intake/Resource Specialist, Coney Island Jobs Plus will often be a member’s first point of contact at the Center and will assist with enrollment and initial intake, as well as connecting members to resources. Based on the member’s unique needs/goals, the Intake/ Resource Specialist will also triage members to the appropriate Jobs Plus staffer(s).
The Intake/ Resource Specialist work will report to the Coney Island Jobs Plus Program Manager. Responsibilities shall include, but not be limited to the following:
COMMUNITY ASSOCIATE - 56057
Minimum Qualifications
Qualification Requirements
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
NYCHA has no residency requirements.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The New York City Housing Authority (NYCHA) is committed to increasing opportunities for low- and moderate-income New Yorkers by providing safe, affordable housing and facilitating access to social and community services. NYCHA’s Department of Resident Economic Empowerment & Sustainability (REES) is charged with working to develop and implement programs, policies and collaborations to measurably support residents increased economic opportunities with a focus on asset building, employment, advancement, adult education and training, and business development.
NYCHA was awarded a $3.7 million grant from the U.S. Department of Housing and Urban Development (HUD) to bring a Jobs Plus Program to Coney Island, Brooklyn. The HUD Jobs Plus Program is a comprehensive, placed- based employment model that offers services to all work-able residents in designated public housing developments or clusters of developments and serve as a platform to help residents build their skills and connect to the labor market so they can increase their incomes. Services are located on or close to the targeted developments and offer a range of services designed to support work including employer linkages, job placement and counseling, educational advancement, financial counseling and rent incentive, and community building. The NYCHA Coney Island Jobs Plus program will serve residents living in the Surfside Gardens, Coney Island 1 and Coney Island 1 (Site 4&5) developments in the Brooklyn.
NYCHA REES is seeking a dynamic Intake/Resource Specialist, Coney Island Jobs Plus. The Intake/Resource Specialist, Coney Island Jobs Plus will often be a member’s first point of contact at the Center and will assist with enrollment and initial intake, as well as connecting members to resources. Based on the member’s unique needs/goals, the Intake/ Resource Specialist will also triage members to the appropriate Jobs Plus staffer(s).
The Intake/ Resource Specialist work will report to the Coney Island Jobs Plus Program Manager. Responsibilities shall include, but not be limited to the following:
- Assist with onboarding new Jobs Plus Members, including verifying eligibility, completing initial enrolment and intake forms of new members.
- Schedule appointment for members to meet with Jobs Plus staff, as well as schedule members for workshop participation and upcoming events.
- Identify resources that members need and develop and maintain a database of community partners; social service; and other resources and supports in order to provide referrals, when indicated.
- Assist in hosting resident orientations and workshops to engage and inform residents about the Jobs Plus program and its' services.
- Inform residents about employment, training, education and economic development opportunities that are available through Coney Island Jobs Plus, including calendar of events and offerings.
- Assist with surveys to build a strong understanding of community priorities. Identify resident needs and issues and make recommendations to Jobs Plus team regarding unmet needs and/or program adjustments.
- Provide input on strategies for creating an environment in the housing developments that encourages work and engagement in the community.
- Assist Coney Island Jobs Plus Staff to plan, coordinate and implement internal and external events, networking meetings, job fairs, and other special events and programs.
- Assist with marketing the Jobs Plus Earned Income Disallowance (JPEID) program and other incentives.
- Attend staff meetings and trainings.
- Complete appropriate documentation as required, maintain organized and accurate files and data entry, and submit all paperwork to supervisor on time.
- Perform other duties as assigned.
- THIS IS A TEMPORARY, GRANT FUNDED POSITION, with an anticipated end date of January 31, 2029.
- NYCHA residents are encouraged to apply.
COMMUNITY ASSOCIATE - 56057
Minimum Qualifications
Qualification Requirements
- High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
- Education and/or experience which is equivalent to "1" above.
- Strong interpersonal and customer service skills, including conflict resolution. 2. Excellent attention to detail. 3. Ability to demonstrate and maintain harmonious and effective relationships with residents, co-workers, community-based organizations, and the general public. 4. Must be able to communicate and handle a diverse population of people. 5. Bilingual (Spanish, Russian or Mandarin) skills a plus.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
NYCHA has no residency requirements.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
