What are the responsibilities and job description for the IT Systems Engineer position at NYC Department of Social Services?
The Bronx County District Attorney’s Office seeks a well-qualified staff whose diverse backgrounds contribute to serve the 1.4 million members of the Bronx County community and to pursue a safer Bronx through fair justice. The Bronx County District Attorney’s Office is seeking an IT Systems Engineer. The System Engineer will be instrumental in driving the organization's IT initiatives forward, ensuring robust infrastructure, efficient deployment processes, and operational continuity in the face of evolving technological demands.
JOB RESPONSIBILITIES:
Administering and maintaining x86-based servers, ensuring optimal performance, reliability, and security.
Managing Cisco switches and network devices to ensure efficient and reliable data communication.
Collaborating with IT colleagues to plan, implement, and support the transition to Nutanix Hyper Converged Infrastructure environments for storage and server clustering.
Deploying, scaling, and managing Azure instances to meet the organization’s growing cloud-based needs.
Implementing and managing IGEL-powered VDI systems for efficient and secure laptop and desktop management.
Participating in the design and implementation of data center modernization initiatives, including HVAC upgrades, UPS consolidation and upgrades, fire suppression solutions, and re-cabling for centralized management.
Conducting regular system monitoring, performance optimization, and security assessments to proactively identify and address potential issues.
Troubleshooting hardware and software problems and coordinating with vendors for technical support when needed.
Collaborating with cross-functional teams to ensure seamless integration of new technologies and solutions.
Developing and maintaining comprehensive documentation for system configurations, procedures, and troubleshooting steps.
Staying current with emerging technologies, industry trends, and best practices to propose and implement improvements.
Participating in disaster recovery planning, testing, and execution.
Providing mentorship and knowledge sharing to junior team members.
All other duties as assigned.
QUALIFICATIONS:
Bachelor’s degree in computer Engineering, Electrical Engineering, Computer Science, or related fields; relevant certifications (e.g., x86 Platforms, Microsoft, Cisco, Nutanix, Azure) are advantageous.
Proven experience in system engineering roles for at least 5 years, with a focus on server, storage, and/or network infrastructure.
Familiarity with Cisco switches, network protocols, and security best practices.
Experience in managing and optimizing Nutanix Hyper Converged Infrastructure environments.
Proficiency in deploying and managing Azure instances and cloud-based resources.
Strong understanding of virtualization technologies, including VDI solutions like IGEL.
Knowledge of data center modernization concepts and technologies.
Excellent troubleshooting skills and the ability to diagnose and resolve technical issues efficiently.
Strong communication skills to interact effectively with technical and non-technical stakeholders.
Detail-oriented mindset and the ability to manage multiple tasks and priorities.
Minimum Qualifications
Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following:
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
JOB RESPONSIBILITIES:
Administering and maintaining x86-based servers, ensuring optimal performance, reliability, and security.
Managing Cisco switches and network devices to ensure efficient and reliable data communication.
Collaborating with IT colleagues to plan, implement, and support the transition to Nutanix Hyper Converged Infrastructure environments for storage and server clustering.
Deploying, scaling, and managing Azure instances to meet the organization’s growing cloud-based needs.
Implementing and managing IGEL-powered VDI systems for efficient and secure laptop and desktop management.
Participating in the design and implementation of data center modernization initiatives, including HVAC upgrades, UPS consolidation and upgrades, fire suppression solutions, and re-cabling for centralized management.
Conducting regular system monitoring, performance optimization, and security assessments to proactively identify and address potential issues.
Troubleshooting hardware and software problems and coordinating with vendors for technical support when needed.
Collaborating with cross-functional teams to ensure seamless integration of new technologies and solutions.
Developing and maintaining comprehensive documentation for system configurations, procedures, and troubleshooting steps.
Staying current with emerging technologies, industry trends, and best practices to propose and implement improvements.
Participating in disaster recovery planning, testing, and execution.
Providing mentorship and knowledge sharing to junior team members.
All other duties as assigned.
QUALIFICATIONS:
Bachelor’s degree in computer Engineering, Electrical Engineering, Computer Science, or related fields; relevant certifications (e.g., x86 Platforms, Microsoft, Cisco, Nutanix, Azure) are advantageous.
Proven experience in system engineering roles for at least 5 years, with a focus on server, storage, and/or network infrastructure.
Familiarity with Cisco switches, network protocols, and security best practices.
Experience in managing and optimizing Nutanix Hyper Converged Infrastructure environments.
Proficiency in deploying and managing Azure instances and cloud-based resources.
Strong understanding of virtualization technologies, including VDI solutions like IGEL.
Knowledge of data center modernization concepts and technologies.
Excellent troubleshooting skills and the ability to diagnose and resolve technical issues efficiently.
Strong communication skills to interact effectively with technical and non-technical stakeholders.
Detail-oriented mindset and the ability to manage multiple tasks and priorities.
Minimum Qualifications
Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following:
- A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or
- A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in "1" or
- A satisfactory equivalent of education and/or experience equivalent to "1" or "2" above. Education may be substituted for experience on the basis that 30 undergraduate semester credits from an accredited college is equivalent to 6 months of experience. A master’s degree in computer science or a related field from an accredited college may be substitute for one year of experience. However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
