What are the responsibilities and job description for the SENIOR BUSINESS ANALYST position at NYC Department of Social Services?
APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST SOFTWARE CIVIL SERVICE TITLE.
Normal Business Hours
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Information Technology Services (ITS) is DSS’s technology services organization. Its mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment / work engagement services, revenue producing computer matches, claiming systems, and personnel systems.
Information Technology Services is recruiting for a Computer Specialist (SW) III, to function as Senior Business Analyst, who will :
- Manage & Coordinate Design & Analytics tasks involved with gathering business & functional requirements.
- Lead task responsible for requirement gathering, analyzing procedures, rules and State and Local regulations to ensure proposed system business rules adhere to such regulations by serving as a Subject Matter Expert (SME) on Business solution Applications portfolio from start to end to ensure a smooth and effective bug free delivery to its end users.
- Prepare technical design documents with applicable Industry standards.
- Lead teams responsible for requirement gathering, analyzing procedures, rules and State and Local regulations to ensure proposed system business rules adhere to such regulations by serving as a Subject Matter Expert (SME) on Business solution Applications portfolio from start to end to ensure a smooth, speedy, and effective bug free delivery to its end users.
- Prepare technical / administrative recommendations for executive management to inform and influence decision making and practices in the formulation of decisions having impact on other areas of ITS regarding the upstream and downstream impacts of Benefit Issuance Systems modifications and enhancements, to ensure the integrity and efficiency of all DSS solutions and to help ensure the efficient use of Agency assets and resources.
Minimum Qualifications
1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1
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