What are the responsibilities and job description for the SENIOR PRESS OFFICER position at NYC Department of Social Services?
New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.
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The External Affairs bureau works to engage with New Yorkers, elected officials, community organizations, private businesses and regional partners to inform them about the agency’s and the City’s efforts before, during, and after an emergency. Its units include Public Information (Press and Communications), Government Relations, and Strategic Partnerships.
Join the New York City Emergency Management (NYCEM) team as a Senior Press Officer in our External Affairs bureau's Press unit. In this high-impact role, you'll help secure New York City's resilience by delivering key information and executing strategic communication plans. You'll be involved in daily press operations and act swiftly during emergency incidents.
As a vital link to the public, stakeholders, and media, you'll convey complex emergency issues clearly and consistently. In your role, you'll be instrumental in shaping and executing our agency's public information strategy, ensuring its alignment with our broader vision. You'll also manage various press portfolios, concentrating on establishing solid relationships with local media to achieve a unified communication strategy.
Responsibilities :
- Serve as a liaison with news outlets, government agencies, and external partners, building relationships with new and existing contacts.
- Regularly update and expand the agency's primary media list while identifying new media outlets and reporters; also manage media monitoring tools and perform administrative tasks such as basic photography and video recordings as necessary.
- Contribute to strategic communications that support and advance NYCEM's role and identity.
- Assist in reviewing news outlets, trade, and academic publications daily to identify news and features relating to the agency and relevant policy areas.
- Support research efforts to address press inquiries, assisting in drafting and issuing responses.
- Assist in writing and editing press materials, including media advisories, press releases, and features for trade publications.
- Assist in coordinating press conferences and events, communicating effectively with the public, media, agency staff, and other partners.
- Assist the communications team in developing features that highlight agency staff and various agency activities.
- Aid in coordinating sensitive, deadline-driven, emergency-related agency and citywide press issues in collaboration with other agencies and City Hall.
- Provide dedicated media support during agency-led emergency operations, including non-standard hours.
- Undertake special projects as assigned.
- PLEASE NOTE : The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.
This position is supported with a federal Urban Area Security Initiative (UASI) grant funding through 8 / 31 / 2027 with the possibility of an extension.
Candidates must be authorized to work in the United States without employer support to be eligible for selection.
For this position, the “Special Note” below in the Minimum Qualification Requirements does apply.
Minimum Qualifications
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