Managing Editor, Bureau of Communications

The Office of External Affairs manages many of the agency's most critical interactions with the public, from raising awareness and promoting healthy behaviors to advancing policies and responding to health emergencies. The Bureau of Communications, housed within the Office of External Affairs, develops culturally responsive public health marketing campaigns; generates and crafts materials to inform New Yorkers of health information and program services, ensuring accessibility for all; provides access to translation services for collateral materials and clinics; maintains the agency's website; and publishes content on the agency's social media platforms. Within Creative Communications, the Digital Strategy group manages external-facing communications, including social media and the agency's website to inform New Yorkers of key health topics and emergency situations.

We are seeking to hire a Managing Editor. Reporting to the Director of Digital Strategy, the Managing Editor oversees the day-to-day maintenance and administration of the Health Department's website (NYC.gov/health) and other digital properties, in collaboration with the larger Creative Communications team.

Duties Will Include But Not Be Limited To

• Assist Director in overseeing the management of the website and its contents, ensuring that the language used online meets standards of editorial excellence and is consistent with agency mission, policies, and goals
• Advance the Health Department's mission and strategic plan by writing and editing content on key public health issues for the public, medical professionals, and other public health stakeholders.
• Directly supervise two web team staff members. Provide strategic guidance and hands-on support in execution of assigned projects and technical aspects of website management.
• Develop editorial plans for NYC.gov/health and delegate editorial projects to staff based on agency priorities.
• Demonstrate strategic thinking and planning in the creation and proofing of written content, ensuring accessibility for an audience of diverse New Yorkers, including people with disabilities and limited English proficiency. Adhere to plain language and digital accessibility best practices, agency style standards, and applicable federal and local laws.
  
  

Implement UI/UX best practices to make content improvements, while working within the NYC.gov template and infrastructure.

• Coordinate and collaborate with other members of the Creative Communications team (Marketing, Language Services, Content and Copy, and Design) as projects call for interaction and support. Work closely with the Content and Copy team to develop and maintain content for the Health Department's website.
• Collaborate with agency programs (subject-matter experts) to develop website content plans and effectively foster relationships throughout the Health Department community with a diverse range of stakeholders.
  
  

This role is expected to work non-business hours during emergencies.

Preferred Skills

• Experience with an enterprise CMS, plus basic HTML, CSS, and JavaScript
• Extensive editorial expertise, including editing in an internal style guide and for plain language
• Strong analytic skills and ability to manage and report complex information clearly and simply to highly diverse New York City audiences
• Self-motivated with exceptional attention to detail and accuracy
• Desire to grow professionally develop new skills, and willingness to work outside of comfort zone
• Experience working with the public health sector and coordinating projects involving multiple stakeholders
• Excellent organizational skills with the ability to manage and prioritize multiple projects, tasks, and timelines
• Demonstrate a professional, courteous, and respectful attitude in dealing with colleagues, direct reports, leadership, and stakeholders.
  
  

Why You Should Work For Us

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
• Benefits: City employees are entitled to unmatched benefits such as:
• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program and
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
  
  

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

Minimum Qualifications

• For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
  
  

To be appointed to Assignment Level II and above, candidates must have:

• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.
  
  

Note

Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.