What are the responsibilities and job description for the Process Engineer (Hybrid) position at Nycm?
The Process Engineer is a strategic partner in identifying potential process engineering opportunities. This individual should be a self-directed change agent able to implement new initiatives across multiple departments in a systemic way, delivering substantial impact to the overall organization. They will be responsible for leading and facilitating cross-functional teams in the application of process engineering principles to design and / or optimize business processes and their overall performance. This individual will serve as a trusted advisor to our business customers in matters related to operational excellence.
Duties & Responsibilities :
- Manage multiple initiatives of significant scope and complexity.
- Independently with minimal supervision, perform complex work assignments and problem resolution across systems, processes, or channels.
- Conduct change management efforts of moderate to high complexity impacting one or multiple cross-functional processes.
- Assemble key participants, lead, guide, and facilitate cross functional, collaborative teams in business improvement and development initiatives to optimize the overall efficiency and effectiveness of the process.
- Develop and implement end-to-end service solutions based on Lean Six Sigma improvement methods, tools, and techniques ensuring analysis and suggested improvements are driven by data and direct observation rather than hunch.
- Develop a deep understanding of root cause and pragmatic solutions to resolve business problems related to ineffective processes, roles, tools, and data.
- Shape vision, mobilize commitment, and lead team to change process, systems, and structures to achieve vision.
- Serves as a resource to less experienced team members on escalated issues of an unusual nature.
- Provide guidance to team members in the development and delivery of their work products critical to goal achievement and team success.
- Partner with business to gather voice of the customer, voice of the process in order to build a solid business case.
- Utilize knowledge of customers, products, and processes to analyze business problem(s) and determine the best methodology to resolve defect or issue.
- Identify opportunities and potential process engineer solutions.
- Provides company process insights to management.
- Ability to work various hours depending on project needs.
- Other duties as assigned.
Requirements : Education
Experience
Qualifications / Skills :
Payband 6 Non-Exempt / Hours : 40 hours per week
Salary Range : $58,510.40 - $90,812.80
Accepting applications until : 3 / 4 / 2025
Salary : $58,510 - $90,813