What are the responsibilities and job description for the Business Systems Analyst 2 - NY HELPS position at NYS Department of Environmental Conservation?
Description
Duties Description
Situated in the Data Science Unit of the Division of Lands and Forests (DLF), this position will be responsible for researching, identifying, and documenting DLF open space and public and private forest management business processes and information technology (IT) system requirements. The BSA2 will develop, maintain, and improve data system functionality, quality, reporting, and analysis to support program decision-making. Key responsibilities of the position include researching, identifying, and documenting current and future business process requirements and needs; liaising between DLF staff and Office of Information Technology and Services (OITS); and researching technology solutions for DLF information management needs and workflows. Additionally, the BSA2 will participate in the development, implementation, and testing of system changes and enhancements, and training plans. The BSA2 may also be responsible for supervising staff who work on the operation and maintenance of DLF’s business and data systems.
The successful candidate must be able to work well both independently and collaboratively in a team environment, demonstrating effective communication and interpersonal skills to build and maintain positive working relationships with coworkers and OITS staff. In addition, the candidate should possess exceptional critical thinking and problem-solving abilities, with a proven track record of applying these skills to resolve complex challenges in a timely and efficient manner. They should also exhibit excellent analytical and organizational skills, with an eye for detail to ensure a high degree of accuracy and precision in their work. The successful candidate should be able to effectively prioritize tasks, manage their time and workload, and handle multiple competing priorities. The candidate should also be proficient in data analysis methodologies and the ability to use data to solve problems, inform decision-making, and drive business systems improvement.
The Position Would Be Responsible For The Following Duties
A bachelor's degree or higher in Information Technology, Business Administration, Management Information Systems, Geographic Information Systems (GIS), Environmental Science, Forestry, Natural Resources Management, or a closely related field.
Strong knowledge of and familiarity with relational database systems such as Microsoft Access and Oracle, and proficiency in using SQL for querying and managing data.
Strong knowledge and hands-on experience with Geographic Information Systems (GIS), including proficiency with ArcGIS Desktop, ArcGIS Online, Survey123, and related geospatial tools and software for spatial data analysis and visualization.
Project management experience, including the ability to organize, track, and manage multiple tasks; skilled in project planning, prioritization, and facilitation; proven ability to mediate sensitive issues among diverse stakeholders.
Proficiency with statistical analysis programs; experience with data quality evaluation and management, analytical methods, and statistical and geospatial analysis.
Working knowledge of Microsoft 365 productivity tools, such as SharePoint, Power Automate, Power Apps, Project, Planner, and Teams.
Experience with contract management, including NYS Office of General Services (OGS) Project Based Information Technology Consulting Services (PBITS) and Hourly-Based Information Technology Services (HBITS) contracts.
Excellent interpersonal communication, writing, and verbal communication skills.
Qualifications
Minimum Qualifications
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
To be eligible for appointment under NY HELPS, candidates must meet the minimum qualifications below:
Promotion
You must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1 or Business Systems Analyst 1 (Health).
Open Competitive
Either A. a bachelor’s or higher degree AND three years of business analysis* experience where your primary duty was performing three of the five following activities:
Using business analysis techniques to elicit requirements as the foundation for the solution to the organization’s business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions).
Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis).
Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.
Or B. a bachelor’s or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification** AND one year of business analysis* experience where your primary duty was performing three of the five activities listed above.
Or C. Possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification.
Candidates May Also Be Appointed Via The Following
Reassignment: Currently in the title of Business Systems Analyst 2 and an employee of DEC
Reinstatement: - Previously held the title on a permanent competitive basis or held a title as indicated under the transfer eligible section on a permanent competitive basis.
Transfer: One year of permanent competitive service in a title designated as appropriate for transfer in accordance with Section 70.1 of Civil Service Law
OR
eligible for transfer under Section 52.6: Must have current or prior permanent service in a title designated as 52.6 and within two salary grades of this position. Determination of titles that are 52.6 eligible can be found on the Department of Civil Service website, search “GOT-IT”
Additional Comments
Must have a valid driver’s license or demonstrate the ability to meet the transportation needs of the position.
Travel may be required.
Overnight travel may be required.
Telecommuting may be available, will be discussed at interview.
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
The Department of Environmental Conservation (DEC) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. DEC is committed to developing a workforce which represents the diverse population of New York State. DEC embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.
Duties Description
Situated in the Data Science Unit of the Division of Lands and Forests (DLF), this position will be responsible for researching, identifying, and documenting DLF open space and public and private forest management business processes and information technology (IT) system requirements. The BSA2 will develop, maintain, and improve data system functionality, quality, reporting, and analysis to support program decision-making. Key responsibilities of the position include researching, identifying, and documenting current and future business process requirements and needs; liaising between DLF staff and Office of Information Technology and Services (OITS); and researching technology solutions for DLF information management needs and workflows. Additionally, the BSA2 will participate in the development, implementation, and testing of system changes and enhancements, and training plans. The BSA2 may also be responsible for supervising staff who work on the operation and maintenance of DLF’s business and data systems.
The successful candidate must be able to work well both independently and collaboratively in a team environment, demonstrating effective communication and interpersonal skills to build and maintain positive working relationships with coworkers and OITS staff. In addition, the candidate should possess exceptional critical thinking and problem-solving abilities, with a proven track record of applying these skills to resolve complex challenges in a timely and efficient manner. They should also exhibit excellent analytical and organizational skills, with an eye for detail to ensure a high degree of accuracy and precision in their work. The successful candidate should be able to effectively prioritize tasks, manage their time and workload, and handle multiple competing priorities. The candidate should also be proficient in data analysis methodologies and the ability to use data to solve problems, inform decision-making, and drive business systems improvement.
The Position Would Be Responsible For The Following Duties
- Utilize the best available technologies to modernize business practices, appropriately store and secure information, reduce paper, and comply with state and federal records retention requirements.
- Research and document the current or “as-is” state of DLF’s business processes; utilizing business analysis techniques such as interviews, surveys, and document analysis, to identify possible solutions to the DLF’s business needs.
- Maintain an inventory of DLF’s various data systems and understand the business relationship between the data systems and the DLF programs.
- Work with DLF staff to identify and document information management needs, and to develop solutions aimed at improving the efficiency and effectiveness of DLF’s business and data systems.
- Represent DLF on interdivision and interagency information management workgroups.
- Act as a liaison between DLF’s staff and OITS to provide specific business requirements to OITS’ database support and business solution staff to implement specific system modifications to meet DLF’s business needs.
- Coordinate the development and management of DLF’s GIS data layers and GIS project tools.
- Assist with the management or supervision of program staff working with OITS in maintaining existing DLF data systems.
A bachelor's degree or higher in Information Technology, Business Administration, Management Information Systems, Geographic Information Systems (GIS), Environmental Science, Forestry, Natural Resources Management, or a closely related field.
Strong knowledge of and familiarity with relational database systems such as Microsoft Access and Oracle, and proficiency in using SQL for querying and managing data.
Strong knowledge and hands-on experience with Geographic Information Systems (GIS), including proficiency with ArcGIS Desktop, ArcGIS Online, Survey123, and related geospatial tools and software for spatial data analysis and visualization.
Project management experience, including the ability to organize, track, and manage multiple tasks; skilled in project planning, prioritization, and facilitation; proven ability to mediate sensitive issues among diverse stakeholders.
Proficiency with statistical analysis programs; experience with data quality evaluation and management, analytical methods, and statistical and geospatial analysis.
Working knowledge of Microsoft 365 productivity tools, such as SharePoint, Power Automate, Power Apps, Project, Planner, and Teams.
Experience with contract management, including NYS Office of General Services (OGS) Project Based Information Technology Consulting Services (PBITS) and Hourly-Based Information Technology Services (HBITS) contracts.
Excellent interpersonal communication, writing, and verbal communication skills.
Qualifications
Minimum Qualifications
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
To be eligible for appointment under NY HELPS, candidates must meet the minimum qualifications below:
Promotion
You must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1 or Business Systems Analyst 1 (Health).
Open Competitive
Either A. a bachelor’s or higher degree AND three years of business analysis* experience where your primary duty was performing three of the five following activities:
Using business analysis techniques to elicit requirements as the foundation for the solution to the organization’s business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions).
Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis).
Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.
Or B. a bachelor’s or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification** AND one year of business analysis* experience where your primary duty was performing three of the five activities listed above.
Or C. Possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification.
Candidates May Also Be Appointed Via The Following
Reassignment: Currently in the title of Business Systems Analyst 2 and an employee of DEC
Reinstatement: - Previously held the title on a permanent competitive basis or held a title as indicated under the transfer eligible section on a permanent competitive basis.
Transfer: One year of permanent competitive service in a title designated as appropriate for transfer in accordance with Section 70.1 of Civil Service Law
OR
eligible for transfer under Section 52.6: Must have current or prior permanent service in a title designated as 52.6 and within two salary grades of this position. Determination of titles that are 52.6 eligible can be found on the Department of Civil Service website, search “GOT-IT”
Additional Comments
Must have a valid driver’s license or demonstrate the ability to meet the transportation needs of the position.
Travel may be required.
Overnight travel may be required.
Telecommuting may be available, will be discussed at interview.
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
- Holiday & Paid Time Off
- Public Service Loan Forgiveness (PSLF)
- Pension from New York State Employees’ Retirement System
- Shift & Geographic pay differentials
- Affordable Health Care options
- Family dental and vision benefits at no additional cost
- NYS Deferred Compensation plan
- Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
- And many more...
The Department of Environmental Conservation (DEC) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. DEC is committed to developing a workforce which represents the diverse population of New York State. DEC embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.
Salary : $84,156 - $106,454
