Labor Services Representative/Trainee 1/2- Albany

37.5 hours per week Job SpecificsDuties DescriptionStandard Duties : As a Labor Services Representative / Trainee 1 / 2 with the Division of Policy, Strategy, and Research, the incumbent will perform the following duties, not limited to : -Assist with the quarterly review of QCEW (Quarterly Census Employment Wages) micro and macro employment and wage edit failures that are generated by the QUEST or BLS (Bureau of Labor Statistics) edit programs.-Use appropriate resources such as the Internet, UI documents, in-house collected data, NAICS app and phone calls to determine / verify / correct information on the responses provided.-Contact employer by telephone to obtain information resulting in the verification / updating of business.-Answer incoming telephone calls from employers with questions and / or ascertain information necessary to process response for business.-Use appropriate programs / policy / procedures for recording new information or enter updates when required.-Contact HR and / or payroll units in firms to explain reporting requirements to firms and determine if they are subject to multiple worksite reporting requirements under Federal and State UI law.-Assist employers who need guidance in order to accurately complete BLS 3020 forms. Explain reporting options to firms, reporting directly to the NY QCEW unit, online via federal reporting website, or by file submission directly to the federal electronic data interchange.-Follow up with businesses that are delinquent reporters.-Identify firms with discrepancies between the NYS-45 and BLS-3020 reports and other potential inaccuracies, contacting them to determine the cause and make necessary corrections.Minimum QualificationsThis title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.NY HELPS Non-Competitive Minimum Qualifications : Labor Services Representative Trainee 1 : A bachelor's or higher degree. Labor Services Representative Trainee 2 : A bachelor's degree and one year of experience providing employment, reemployment, training and labor market services to job seekers, employers, unions and other interested parties; examining unemployment insurance (UI) claims issues and making determinations to resolve complex or unusual problems related to eligibility for UI benefits; working for businesses that provide third party administration to assist employers in developing outreach, recruitment, and hiring strategies; or assisting jobseekers by matching their skills, education, experience and professional interests to available employment opportunities; assisting employers in complying with mandatory unemployment insurance registration, reporting and contribution requirements; or representing employers in presenting cases for unemployment insurance appeal hearings.Labor Services Representative : A bachelor's degree and two years of experience providing employment, reemployment, training and labor market services to job seekers, employers, unions and other interested parties; examining unemployment insurance (UI) claims issues and making determinations to resolve complex or unusual problems related to eligibility for UI benefits; working for businesses that provide third party administration to assist employers in developing outreach, recruitment, and hiring strategies; or assisting jobseekers by matching their skills, education, experience and professional interests to available employment opportunities; assisting employers in complying with mandatory unemployment insurance registration, reporting and contribution requirements; or representing employers in presenting cases for unemployment insurance appeal hearings.

• Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education / U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States or its territories, you must provide independent verification of equivalency. This information can be found at Candidates are responsible for the evaluation fee.It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at (copy and paste in browser) to register today, in three easy steps.Additional CommentsCandidates with no previous state service will begin at the starting rate of the salary range listed above.If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC) : 518-457-4272, BSCHR@ogs.ny.gov.Telecommuting is available and can be discussed during the interview.We offer a comprehensive benefits package, including :
• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and PEF employees- 13 days; M / C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
• Choice of several affordable and competitive health insurance plans
• Dental and vision insurance plans at no additional cost
• Membership in the NYS Employee’s Retirement System
• NYS Deferred Compensation Investment Plan
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
• Eligibility to apply for tuition reimbursement for qualifying employees and courses
• Paid Parental LeaveOur mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit : is committed to fostering employee engagement and work-life balance. We offer telecommuting (up to 40%) and alternative work schedules to eligible employees. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.Minimum Salary : 49363 Maximum Salary : 74135 Salary Unit : Yearly