NYSOC Tier 0 Analyst (Rochester), Information Technology Specialist 2 (Information Security), SG-18, ref #8174R

Description

Duties Description

Under the direction of senior leadership within the Office of Information Technology Services Chief Information Security Office, the incumbent will be a Tier 0 Analyst working in the New York Security Operations Center (NYSOC) participating in the intake and triage of a wide variety of security events for NYSOC subscribers. The incumbent will leverage a variety of threat intelligence sources and indicators of compromise (IOCs) to perform SOC services across a large and diverse multi-entity environment. The incumbent will participate in the ingestion and response to all forms of threat intelligence and vulnerability announcements received from many third parties such as vendors, DHS CISA, MS-ISAC, NYSP, and other sources of open-source intelligence.

This position requires the incumbent to possess a solid understanding of the current cyber threat landscape, the tactics, techniques, tools, and procedures commonly leveraged, and the steps necessary to swiftly identify, and contain a potential cyber threat. Additionally, this position requires an incumbent to act with a great deal of independence in alignment with agency and upper-level management strategic direction.

Due to the nature of the work performed by the SOC, this position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities as needed.

Duties Include, But Are Not Limited To

• Participate in the identification, triage, and escalation of security events.
• Respond to customer phone calls and emails in a professional manner.
• Analyze emails for malicious content and respond to customers with appropriate actions.
• Follow all established procedures, workflows, and tasks related to NYSOC activities.
• Ensure identified incidents are escalated efficiently.
• Create and track tickets are properly in the ticket management system in a timely manner.
• Respond to NYSOC subscriber’s alerts in a timely manner.
• Assist with incident response activities including log and packet analysis.
• Work with teams inside and outside of the NYSOC to resolve incidents.
• Provide input and feedback in the development and revision of standard operating procedures and workflows.
• Provide supporting analysis related to cyber security incidents and events.
• Maintain an adequate level of current knowledge and proficiency in information security through annual Continuing Professional Education (CPE) credits directly related to information security.
• Perform additional duties as assigned.
  
  

Qualifications

Minimum Qualifications

Bachelor’s degree* with at least 15 credit hours in cybersecurity, information assurance, or information technology.

• Substitution: bachelor's degree candidates without at least 15 course credits in cyber security, information assurance, or information technology require an additional year of general information technology experience to qualify. Appropriate information security or information assurance experience may substitute for the bachelor's degree on a year-for-year basis; an associate's degree requires an additional two years of general information technology experience.
  
  

Preferred Qualifications

The ideal candidate would possess one or more of the following preferred qualifications:

• Certifications in one or more of the following:
• Cyber Defense (e.g., GCIA, GCIH, GCED, GSOM, GSOC, GMON, GCDA)
• Cyber Threat Intelligence (e.g., GCTI, CTIA, CCIP, GOSI)
• Information Security Management (e.g., CISSP, CISM, CCISO)
• 1 years’ experience in one or more of the following:
• Working as a SOC analyst
• Conducting log analysis (e.g., firewall logs, DNS logs, proxy logs, IDS/IPS logs)
• Using SIEM technologies to support in-depth investigations
• Participating in cyber incident response
• Strong understanding of enterprise IT environments, including but not limited to system administration, network architecture, operating systems, endpoint detection and response tools, and network-based security solutions (e.g., IDS/IPS, firewalls).
• Strong understanding of the foundations of Information Security, such as the CIA triad, information classification, identity and access management, risk management, vulnerability management, secure architecture and engineering, network security, software development security, etc.
• Excellent oral and written communication skills including the ability to clearly articulate information technology and information security concepts to a varied audience to facilitate wide understanding.
• Demonstrated critical thinking, problem solving and analytical skills.
  
  

Additional Comments

This posting may be used to fill multiple positions.

Additional details on work shift will be discussed at time of interview.

Background check and fingerprinting are required.

Benefits of Working for NYS

Generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to thirteen (13) days of paid vacation leave annually
• Up to five (5) days of paid personal leave annually
• Up to thirteen (13) days of paid sick leave annually for PEF
• Up to three (3) days of professional leave annually to participate in professional development
  
  

Health Care Benefits

• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
  
  

Additional Benefits

• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• Up to 50% telecommuting
• And many more.