Train Dispatcher

Position Title: Train Dispatcher

Reports to: Manager of Train Operations

Location: Cooperstown, NY

Position Objective

The Train Dispatcher is responsible for coordinating the safe and efficient movement of trains across the NYS&W rail network. This position ensures compliance with train orders, FRA regulations, and safety protocols while serving as the first point of contact during emergencies. Training includes hands-on field experience and classroom instruction to prepare for this desk-based role.

Major Responsibilities

Planning:

• Review and interpret train schedules, orders, and priorities to coordinate efficient train movements.
• Develop and issue bulletins to govern track conditions and train movement.
• Align train operations with customer needs and operational plans.

Execution:

• Monitor and control train movements using centralized traffic control (CTC) systems.
• Issue track warrants and authorities while ensuring compliance with FRA regulations.
• Communicate with train crews regarding stops, delays, and other instructions via radio and phone.
• Manage crew schedules and hours-of-service compliance.
• Track railcar locations, generate switch lists, and update inventory systems.
• Process payroll information and resolve billing or waybill discrepancies as needed.

Oversight:

• Ensure adherence to all train orders, signals, safety rules, and FRA regulations.
• Monitor and respond to internal and external communications affecting train movements.
• Relay critical information to first responders, train crews, and stakeholders during emergencies.
• Maintain accurate documentation, logs, and records of daily operations.

Expectations

• Availability to work flexible shifts, including nights, weekends, and holidays.
• Must reside within a reasonable distance of Cooperstown, NY, and be available for two-hour callouts.
• Display strong attention to detail and maintain professionalism under pressure.
• Communicate effectively with customers, coworkers, and management.
• Uphold a high standard of safety and compliance in all aspects of the role.

Required Qualifications/Experience

• Dependable individuals with a strong work ethic and a clean work history.
• High school diploma or GED
• Strong clerical, communication, and organizational skills.
• Proficiency in basic computer programs (e.g., Word, Excel).
• Subject to pre-employment physical, drug/alcohol testing, and background check, with ongoing compliance testing once hired.

Preferred Qualifications/Experience

• Previous railroad experience and familiarity with NORAC rules.
• Experience with dispatching systems and centralized traffic control (CTC).
• Knowledge of payroll systems, waybill processing, and railcar inventory management.
• Associate’s or Bachelor's degree

Compensation and Benefits

• Hourly Wage: $33.24/hour following completion of paid training at 80% of the base rate.
• Full-time benefits include:
• Health, Vision, and Dental Insurance
• 401(k) with company match
• 10 paid holidays
• Flexible work schedule

Application Instructions

Interested candidates should submit their resumes and cover letters to humanresources@nysw.com. NYS&W Railway is an equal opportunity employer committed to fostering a safe and inclusive workplace. We look forward to considering your application.

Job Type: Full-time

Pay: $26.59 - $33.24 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Night shift
• On call
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Dispatching: 1 year (Preferred)
• previous railroad expereince: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Ability to Relocate:

• Cooperstown, NY 13326: Relocate before starting work (Required)

Work Location: In person

Salary : $27 - $33