What are the responsibilities and job description for the Retail Customer Service Representative position at Nytris, Inc.?
We are seeking new talent to join us as a Retail Customer Service Representative. We are looking for candidates who not only bring excitement and energy to their role, but to our workplace as well! The Retail Customer Service Representative is the face of our company, which is why we need an individual who is going to make a lasting impression on our clients and customers. This individual will be passionate about delivering the highest level of customer service to each and every consumer they interact with. If you consider yourself to be a people-person who loves interacting with others and making lasting memories, our Retail Customer Service Representative Role is for you!
Retail Customer Service Representative Responsibilities:
- Work directly with consumers to assess their needs and preferences to ensure customer satisfaction
- Forge long-lasting relationships and trust with customer accounts through open and interactive communication
- Generate sales leads and create potential business opportunities for the company
- Attend regular training sessions for our Retail Customer Service Representatives to ensure a comprehensive understanding of our products and offerings
- Adhere to company guidelines, procedures, and policies to ensure full compliance with our clients’ standards
- Keep records of customer interactions, process customer accounts, and handle confidential customer information
- Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner
Retail Customer Service Representative Qualifications:
- A high school diploma or GED
- Proven customer service or retail sales experience is preferred
- Ability to multitask, prioritize and manage time effectively
- Excellent communication and presentation skills
- Passion for delivering excellent customer service
- Ability to adapt and work alongside different characters, including customers and team members
Job Type: Full-time
Pay: $48,000.00 - $58,000.00 per year
Shift:
- Day shift
Work Location: In person
Salary : $48,000 - $58,000
