Supervisor, Care Management

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on  LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Supervisor, Care Management.

In this role, the successful candidate Supervises the utilization management in accordance with theHospital Utilization Review (UR) Plan, in addition to discharge planning and progression of care management in order to promote quality of care, safe transitions in care and appropriate utilization of resources. Responsible for the coordination and maintenance of programs/processes necessary for the daily operations of the Case Management Department.

Job Responsibilities:

• Supervises departmental activities regarding utilization management and concurrent denials. Oversees completion of utilization management admission and continued stay screening and assessment procedures inclusive of the appropriate documentation according to departmental standards. Supervises the issuance of Hospital Issued Notice of Non-coverage (HINN)Notice Of Non-Coverage (NONC) Notice Of Discharge and Medicare Appeal Right (NODMAR) letters to patients as appropriate.
• Performs other duties as assigned
• Oversees the departmental quality performance improvement program. Supervises staff referral of recognized quality of care issues to the Quality Management Department for assessment. Oversees the departmental quality improvement program inclusive of the maintenance of quality indicators and their measurement.
• Participates in the development of policies and procedures of the Case Management Department inclusive of the functions of utilization management, discharge planning, post-acute care placement, and insurance denialappeals.
• Provides for in-service educational updates as necessary for staff development. Schedules educational services to other disciplines as necessary for the promotion of quality patient care.
• Provides guidance and support to staff regarding progression of care management including partnering with Physician Advisors to Promote Overall Winthrop Efficiency (POWER) with unit rounds and service specific rounds.
• Oversees completion of discharge planning screening and patient assessment procedures inclusive of the appropriate medical record documentation according to departmental standards. Facilitates interdisciplinary health care team communication and coordinates case conferences as warranted. Supervises the implementation of comprehensive post-acute care discharge plans based upon in-depth assessment of patient needs inclusive of coordination of interdisciplinary and community activities. Facilitates collaborative relationships with external post-acute care agenciesfacilities.

Minimum Qualifications:
To qualify you must have a Bachelor's Degree Nursing. Current and valid New York State Registered Professional Nurse license. BLS certification (Issued by the American Heart Association-AHA). NYS DOH certification as a Patient Review Instrument (PRI) Assessor. 3 - 5 years in depth experience inclusive of acute care clinical patient care, utilization management, discharge planning, post acute care placement, and insurance denial management. Excellent communication (both oral and written), interpersonal, strong organizational, leadership, prioritization, problem solving and deductive reasoning skills. Knowledge of insurance denial and appeals process inclusive of external appeal, dispute resolution authority issues, commercial and government reimbursement mechanisms and managed care issues. Enhanced understanding of utilization management, progression of care, and case management operations within the acute care Hospital setting. Expanded clinical knowledge of standards of practice applicable to levels of patient care. Basic computer skills including MS Office.

Preferred Qualifications:
Master's Degree Nursing. NYS Department ofHealth (DOH) certification as a Screen Assessor. 1 2 years Management or supervisory.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital-Long Island is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Hospital-Long Island's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $112,360.00 - $160,722.07 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here