What are the responsibilities and job description for the Customer Service Representative position at O'Brien Heating & Air Conditioning?
O'Brien Heating & Air Conditioning in Drexel Hill, PA is actively seeking a professional Customer Service Representative to provide exceptional customer service and help our office run smoothly. Are you organized and detail-oriented? Are you comfortable communicating with clients in person and on the phone? Do you want to work for a company that values your skillset and contributions? If yes, keep reading!
This CSR position earns competitive pay of $18-$20 per hour, and the opportunity for a lucrative spiff program and commission for add-on sales. We provide great benefits and perks, including health insurance with a drug card, dental insurance, a 401(k) plan with a Safe Harbor company match, and short and long-term disability! If this sounds like the right office opportunity for you, apply today!
ABOUT O'BRIEN HEATING & AIR CONDITIONING
O'Brien Heating & Air Conditioning has provided nearly 70 years of HVAC service to customers in Delaware County, the Main Line, and the surrounding area. We're proud of our reputation for high-quality installation and service. Our technicians perform a wide variety of services including warm air heating and air conditioning, heat pumps, hot water, and steam heating, as well as indoor air quality.
We are a smaller company with a family-friendly atmosphere where each person's input and production are valued. We offer everyone the opportunity to grow in their role with the company and easy access to all of the training that they desire.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP
As a CSR, you are prompt and professional when handling the needs of our clients and the needs of our office. In this role, you answer phone calls, respond to emails, and schedule appointments with customers. Additionally, you take great care to maintain an organized system, including documenting the correct services and payments are being handled. All of our customer service representatives are properly trained to have a working knowledge of the services we perform and the contracts we offer so that they can provide our customers with excellent service.
As a vital component to our office administrative staff, you eagerly step in and assist with other miscellaneous office duties as needed. Whether tending to the mail or stepping in for our dispatch team, you feel great about your professional contributions to the success of our HVAC company!
CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS
- Customer service experience in an office environment is a must
- High School diploma or equivalent
- Ability to have a professional tone in person and on the phone
- Prior experience working with Housecall Pro is a big plus
We will train the right candidate! Do you have great communication skills, both in-person and on the phone? Do you thrive in a fast-paced environment? Can you effectively prioritize multiple tasks? Do you present yourself professionally? If yes, we want to meet you!
CSR WORK SCHEDULE
This CSR position works a full-time schedule Monday - Friday from 8 am - 5 pm, with occasional extended hours.
ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM?
If you feel you'd be perfect as our part-time Customer Service Representative, apply now using our initial 3-minute, mobile-friendly application.
Location: 19026
Salary : $18 - $20
