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Network Administrator

O'Day Equipment
Fargo, ND Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/26/2025

Job Description

Job Description

Position Summary : The Network Administrator is responsible for the system network, software, phone system and company hardware.

Primary Roles and Responsibilities :

  • Accountable for Company Computer Network infrastructure (System up time)
  • Accountable for Company telecommunications infrastructure and devices

Includes phone system, tablets, mobile phones, MDM

  • Manage and Maintain hardware and software(Employee Devices and System Devices)
  • Data integrity, security and analysis
  • Primary point of contact for Technicial system, hardware, software Support

    • Issues / Queue

    Essential Duties and Responsibilities :

  • Accountable for the uptime of the internal network systems, communication systems, individual computers / devices, and integrity of company computer data. (Some systems are managed internally while others utilize Consultant and Vendor services used maintain systems)

    • System network devices (Servers, Routers, Switches, etc.)

    Server / workstation operating systems upgrades and patches up to date on most recent versions

  • Make recommendations for upgrades and changes
  • Maintain company network
  • Trouble shoot hardware, software, and connectivity issues
  • Maintain ready stock of computers for immediate replacement in case of a breakdown

    • Procuring Replacement Devices and plans

  • Manage company mobile devices (phones, tablets, AirWatch, etc.)
  • Maintain company phone and voice mail system
  • Maintain Technical Support Issue Log

    • Make employees aware of the Tech Support log and tracking

  • Respond with resolution or update via phone or email within 1 business day of original issue
  • Follow-up again with final resolution via phone or email
  • Track updates and resolutions Technical Support Queue
  • Communicate potential problems / trends to managers
  • Accountable for integrity and backup of company computer data

    • Backup files, library of programs, procedures, network devices, and logins

  • User access and security to all company systems
  • Accountable for Business Software installation and updates as necessary

    • Recommend upgrades and changes

  • Coordinate and setup CRM
  • Accountable for providing analytical data to departments and employees of all companies

    • SRS Reporting development and management as needed for company operations

  • Pulls data / Smartlists for audits, year-end close or as needed
  • Accountable for Continuing Education about software, hardware, programming, reporting, systems, etc.

    • Software user conferences

  • Online training

    • Essential Skills

  • System Maitenance / Setup

    • Windows Servers

  • VSphere
  • Veeam Backups
  • Data Analytics
  • SSRS / Power BI
  • Websites

    • WordPress

  • Hardware

    • Windows PC’s (setup and troubleshooting)

  • Mobile Phones / Tablets (setup and troubleshooting)
  • Software

    • ERP System Experience

  • CRM Systems Experience
  • Microsoft Office 365 Administration experience
  • Microsoft Windows Administration experience
  • Other

    • Multi-Factor Authentication

  • Assist Employees with computer / software as needed

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