Job Description
Job Description
O’Gara is respected as one of the most prestigious and highest volume luxury automotive dealers in the world with showrooms located in Beverly Hills, San Diego and Westlake Village. Our brands include Aston Martin, Bentley, Bugatti, Genesis, Koenigsegg, Lamborghini, Maserati, McLaren, Pininfarina, Rimac, and Rolls-Royce. Our unparalleled performance and customer satisfaction reflect our success and commitment to excellence.
At O’Gara, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers. We understand each employee of the O’Gara team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction. We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals. O’Gara is always looking for qualified, driven and professional individuals to join our team.
DUTIES AND RESPONSIBILITIES :
- Stay current and maintain proficiency with DMV regulations, processes and procedures, including locating and applying California state law governing the titling
and registration of vehicles
Ensure compliance with consumer disclosure laws applicable to financial product and service providers, including Truth in Lending Act, Equal Credit OpportunityAct, Rees-Levering Motor Vehicle Sales & Finance Act, and California’s Vehicle Leasing Act
Safeguard confidentiality of customer information by compliance with federal and state privacy and data protection laws, including : Fair Credit Reporting Act,Gramm-Leach-Bliley Act, Fair & Accurate Credit Transactions Act, and Red Flags Rule
Establish and maintain positive working relationships with all sources of finance and insurance products, including factory, vehicle lenders, and third-partyvendors
Maintain comprehensive, current knowledge of entire finance and insurance portfolio available to customers, including lease specials, finance rates, servicecontracts, prepaid maintenance, GAP insurance, tire & wheel protection, key replacement, interior & exterior protection, anti-theft products, lease damage
waivers, engine warranties, and bundled ancillary products
Learn, keep up-to-date, and comply with all policies and procedures promulgated by vehicle manufacturers, lenders, and third-party vendors, includingparticipation in trainings required by dealer, manufacturers and lenders
Persuasively present finance and insurance products to customers by detailing available options to enhance vehicle ownership or leasing experience therebyachieving product penetration targets
Verify accuracy of deal structures to ensure compliance with lender program guidelines, policies and procedures prior to contracting with customer andsubmitting to lender for approval; ensure deal paperwork is completed accurately and is compliant with local, state and federal guidelines
Package deals with required documentation to ensure timely funding of contracts, prompt completion of titling / registration processes, and delivery of deal filesto dealer business office
Submit deals to lenders for approval, including knowledge and competency with various electronic submission formats used by lenders, whether throughencrypted email, portals or Dealertrack, BMWFS and any other Lender Portals used by Company
Review and inspect the flow of the F&I department’s paperwork on a daily basis to ensure timely turnaround on all deals as well as the accuracy of alldocuments produced within department
Ensure that all funds are collected from customers for each transaction, including observance of and compliance with dealer guidelines for safekeeping of fundsAttend, complete and maintain all manufacturers required training to stay compliant with their requirements under dealer agreementsMust keep updated AFIP Association of Finance and Insurance Professionals (AFIB) trainingUnderstand and utilize a menu selling system determined by the dealershipPerform other job-related duties as assigned by corporate managementREQUIREMENTS AND QUALIFICATIONS :
High school diploma or equivalentAssociation of Finance and Insurance Professionals (AFIP) certification or ability to complete course within 90 days of employmentValid California driver’s license and insurableProven understanding of vehicle financing and proven sales closing technique experiencePrevious finance or sales experience a plusADP / CDK experience a plusKnowledge of Dealersocket CRM preferredEffective communication skills in dealing with customers, employees, and business partners; ability to communicate enthusiasm for vehicle brands; excellentcustomer service, interpersonal, and verbal and written communication skills
Attention to detail, excellent organizational skills, superior time management skills, ability to work as a team and with minimal supervisionFlexible and ability to adapt to the demands of business needsAble to acquire any additional proper licensing and certificationEMPLOYEE BENEFITS
100% Employer sponsored Health, Dental and Vision coverage for EmployeePaid time off and sick timeEmployee vehicle purchase plansDiscounts on products and servicesPaid training and growth opportunitiesWe are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
