What are the responsibilities and job description for the Lube Technician position at O'Gara Coach?
Lube Technician will perform basic preventative maintenance, inspect vehicles for potential problems, and troubleshoot issues to ensure vehicles are performing properly and the needs of customers are appropriately addressed. This role is expected to partner with our service department team and management to deliver superior service and education to customers on problems and proposed solutions for their vehicles.
REQUIREMENTS AND QUALIFICATIONS
High school diploma or GED
Take accurate notes on vehicle condition
Prior dealership experience a plus
Follow proper and explicit instructions
Professional appearance and disposition
Excellent customer service skills are expected
Strong communication skills; listening
Productivity through time management
Prior technician experience
Valid California driver’s license; insurable
Drive manual and automatic transmissions
Team-oriented with a positive, friendly disposition
DUTIES AND RESPONSIBILITIES
Communicate with Parts Department to obtain needed parts
Inform Service Manager if vehicle is down awaiting parts
Save and tag parts if the job is under warranty or if requested by the customer
Examine vehicle to determine if additional safety or service work is required
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Complete a thorough Multi Point inspection on each vehicle
Document work performed on each vehicle on the Repair Order
Road test vehicles for diagnosis and repair verification
Continually monitor status of each vehicle and inform the Service Manager; escalate "wait" jobs as much as possible; monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
Ensure that each vehicle is returned clean
Report to management any situation or condition that would jeopardize the safety, welfare, or the integrity of the dealership, its customers, or its employees
Properly use special tools and equipment provided by dealership or manufactures; maintain an inventory of standard Technician tools not normally inventoried by dealership as "special tools"
Understand and complete required training for compliance with federal, state, and local regulations
Comply with all federal, state and local laws, as well as company policy, regarding safeguarding customers’ vehicles, property, and information
Maintain a clean workspace
Report to management any problems with equipment, tools or dangerous conditions
Produce quality work
Review technical bulletins and other publications as assigned by management
Participate and utilize technical training as requested by management
EMPLOYEE BENEFITS:
Health, Dental, Vision coverage for employee
401K Plan
Paid time off
Paid training, growth opportunity
Employee vehicle purchase plan
Discounts on products and services
Long-term job security
COMPENSATION: $18.00/hr.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.