What are the responsibilities and job description for the Hyundai Service Technician position at O'GARA Westlake Village?
Hyundai Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. This role will oversee the work of any apprentice technician assigned to him/her.
QUALIFICATIONS & REQUIREMENTS:
- High school diploma or the equivalent
- Must have a valid California Driver’s license and be insurable
- ASE certification preferred
- Proficient mechanical skills
- Ability to collaborate with the public, sometimes with several customers at a time
- Ability to collaborate with other dealership personnel
- Excellent verbal and written communication skills
- Proficient knowledge of dealership computer systems
- Must be a team player with impeccable honesty and integrity
- Maintain a high level of professional personal appearance and conduct
DUTIES AND RESPONSIBILITIES:
- Receives Repair Orders from dispatchers on computer terminal and takes vehicle to stall areas
- Performs work outlined on Repair Orders with efficiency and accuracy, in accordance with dealership and factory
- Communicates with Parts Department to obtain needed parts
- Informs Service Manager if vehicle is down awaiting parts, and pursue special ordering of parts, if appropriate
- Examines the vehicle to determine if additional safety or service work is required
- Informs Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
- Diagnoses cause of any malfunctions and performs repairs, if authorized by the customers
- Road tests vehicles to quality check work performed as required
- Monitors promised times and advises if there will be a problem meeting a deadline as soon as it becomes apparent
- Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
- Properly use the special tools and equipment provided by the Service Department
- Maintains an inventory of normal Technician's tools, not normally inventoried by the Service Department as "special tools"
- Keeps workspace neat, clean, and organized
- Produces high quality work that displays pride of workmanship
- Reviews technical bulletins and other publications as assigned by management
- Participates and utilize technical training as requested by management
- Attends training classes as directed by management
- Perform other job-related duties as assigned by management
EMPLOYEE BENEFITS:
- Health, Dental and Vision coverage for employee
- 401k Plan
- Paid time off
- Paid training, growth opportunities
- Employee vehicle purchase plans
- Discounts on products and services
- Long term job security
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
