What are the responsibilities and job description for the Lube Technician position at O'GARA Westlake Village?
Lube Technician will perform basic preventative maintenance, inspect vehicles for potential problems, and troubleshoot issues to ensure vehicles are performing properly and the needs of customers are appropriately addressed. This role is expected to partner with our service department team and management to deliver superior service and education to customers on problems and proposed solutions for their vehicles.
REQUIREMENTS AND QUALIFICATIONS
- High school diploma or GED
- Take accurate notes on vehicle condition
- Prior dealership experience a plus
- Follow proper and explicit instructions
- Professional appearance and disposition
- Excellent customer service skills are expected
- Strong communication skills; listening
- Productivity through time management
- Prior technician experience
- Valid California driver’s license; insurable
- Drive manual and automatic transmissions
- Team-oriented with a positive, friendly disposition
DUTIES AND RESPONSIBILITIES
- Communicate with Parts Department to obtain needed parts
- Inform Service Manager if vehicle is down awaiting parts
- Save and tag parts if the job is under warranty or if requested by the customer
- Examine vehicle to determine if additional safety or service work is required
- Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
- Complete a thorough Multi Point inspection on each vehicle
- Document work performed on each vehicle on the Repair Order
- Road test vehicles for diagnosis and repair verification
- Continually monitor status of each vehicle and inform the Service Manager; escalate "wait" jobs as much as possible; monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
- Ensure that each vehicle is returned clean
- Report to management any situation or condition that would jeopardize the safety, welfare, or the integrity of the dealership, its customers, or its employees
- Properly use special tools and equipment provided by dealership or manufactures; maintain an inventory of standard Technician tools not normally inventoried by dealership as "special tools"
- Understand and complete required training for compliance with federal, state, and local regulations
- Comply with all federal, state and local laws, as well as company policy, regarding safeguarding customers’ vehicles, property, and information
- Maintain a clean workspace
- Report to management any problems with equipment, tools or dangerous conditions
- Produce quality work
- Review technical bulletins and other publications as assigned by management
- Participate and utilize technical training as requested by management
EMPLOYEE BENEFITS:
- Health, Dental, Vision coverage for employee
- 401K Plan
- Paid time off
- Paid training, growth opportunity
- Employee vehicle purchase plan
- Discounts on products and services
- Long-term job security
COMPENSATION: $18.00/hr.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Salary : $18
