Billing And Collections Coordinator

It’s more than what you do: it’s how you do it. That’s why O’Melveny is counsel of choice to an ever-expanding list of market leaders. Opportunity at O’Melveny means working alongside diverse, dynamic, and team-oriented colleagues on evolving issues and opportunities for prominent clients around the world. It’s a place to build a rewarding career by tackling new challenges; being appreciated, included, and supported; and creating lasting connections.

With approximately 850 lawyers on three continents, more than 40 practice and industry service areas, and strong cultural ties to all our locations, O’Melveny is a global law firm with a local feel. At our core, you’ll find a dedication to excellence, a drive to lead and innovate, and a deep sense of civic responsibility. We’re proud to have ranked among the Top 3 “Best Law Firms To Work For” in Vault’s Law Firm Rankings for eight consecutive years.

So, tell us. What do you want to achieve? Visit us at www.omm.com/dna or learn more in our firm at-a-glance, year-end highlights, and on LinkedIn, Twitter, Facebook, Instagram, and YouTube.

At O'Melveny, we know our commitment to DE&I is a true differentiator—a fundamental requirement of a healthy business and a key to its success. We want our firm to be a place where all people can enjoy a sense of belonging and feel empowered to contribute and grow. The diverse perspectives and experiences that our people bring to their work drive innovation and excellence. They create a vibrant and dynamic workforce that make us uniquely prepared to serve our clients. At O'Melveny, we are proud of our achievements, but diversity and inclusion are a work in progress. It always will be because our profession, our firm, our clients, and their issues keep changing. So must we.

O’Melveny is actively recruiting for a Billing and Collections Coordinator to support our Finance department. This position will be based in any of our West Coast offices. The Billing and Collections Specialist serves as the primary contact for assigned partners/clients and is responsible for the active administration of all facets of the billing and collection function. Specific responsibilities may include reviewing and maintaining billing memos, coordinating the processing of the bills, preparing and assembling the bills and attachments, sending bills to the client, and following up with partners/clients regarding outstanding invoices. Electronic billing is a main function of the Billing and Collection Specialist’s responsibilities. This position should also have knowledge of legal terms and processes in order to properly maintain time and expenses being billed.

The salary range in CA for this role is $85,000 - $100,000 and represents the firm’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, and location.

Essential Duties And Responsibilities

Review and Maintenance of Billing Memos

• Responsible for reviewing billing memos on a monthly basis, time and expenses for narrative corrections, transfers and miscellaneous maintenance, as well as finalizing the invoices.
• Familiar with legal terms and processes and with the nature of the legal work being done on the individual matters.
• Heavy telephone contact with attorneys, paralegals and assistants requires excellent communication and interpersonal skills.
• Familiar with any special billing requirements of the clients/files assigned and is responsible for compliance with these requirements.
  
  

Electronic Billing

• Responsible for preparing the LEDES file to be sent to the client. This includes reviewing the file to maintain accuracy and compliance with the client’s billing guidelines. There is heavy follow-up with the client, as well as with the partners and assistants.
• Responsible for coordination and resolution of E-billing issues for assigned clients.
• Ensure timely and helpful communications are being sent to appropriate parties where the data needed to resolve an issue is fully identified and communicated efficiently and effectively.
• Proactively monitor E-billing progress including status reporting in E-billing systems, work-in-progress, client, matter and timekeeper set-ups, and other key process aspects.
• Ensure that all E-billing issues, including deductions, are monitored and resolved timely and provide submission and problem-solving assistance where needed.
  
  

Collections

• Responsible for managing the collection process for all assigned clients. This includes preparation of inventory emails, regular review of outstanding A/R, consistent follow up with responsible partners or assistants, understanding/documenting partner preferences and methods, consistently updating firm databases with partner responses, monitoring E-billing systems and reporting as needed.
• It is critical that follow up requests to partners take into account previous communications and responses, to minimize repetition and create confidence in the collection process.
  
  

Knowledge, Skills And Experience

• Prior billing experience, preferably in a law firm environment.
• Must have the ability to effectively communicate with all levels of personnel, have excellent attention to detail and the ability to work well under pressure.
• Position requires outstanding written and verbal communications skills, excellent organizational skills and the ability to strategize, multi-task and prioritize.
• Ideal candidate has an exemplary customer service mindset and is highly motivated. An ownership mentality, a commitment to proactive communication and exceptional follow through skills are absolutely essential for success in this position.
• Must have strong technology skills (strong Excel skills required), including third party E-billing software and an ability to leverage technology in work processes. EbillingHub experience and knowledge of Elite is preferred.
• Candidate must be very flexible and highly committed to quality, customer service, teamwork and supporting Firm and department goals in a fast-paced environment.
• A college degree is preferred; college courses in accounting, business or related field are a plus.
  
  

We offer an excellent salary and benefits package. For more information, or to be considered for this position, please apply online at www.omm.com. Response will be given to candidates who closely meet our qualifications. EOE M/F/D/V. No phone inquiries, please.