What are the responsibilities and job description for the Delivery Driver position at O'Neill's Catering?
Job Description
Job Description
Salary : $18 - $19
Driver
The Drivers primary duties are delivering all orders, shopping, maintaining delivery vehicles, and providing stellar customer service at every FBO and Client location.
Driver Responsibilities and Associated Duties
Under the supervision of the General Manager i.e., the Driver will be responsible for managing the timeliness of the final product delivered to the appropriate location. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The Delivery Driver is responsible for delivering catering orders and concierge items safely and on time in compliance with ONeills (ONEILLS) Standard Operating Procedures.
The Driver is responsible for driving safely under the laws and safety guidelines of the state (s) they drive in and for always being courteous and careful to avoid accidents and dangerous situations while on the road.
The driver is responsible for maintaining the vehicle fleet, cleaning the vehicles they use and removing all trash, clean the car a minimum of one time per week, and ensuring that the Telematics (route tracker) signal and FOB are in working order, and will always fill the gas tank before returning to the kitchen on their final run.
Under the direction of the General Manager, our drivers will maintain operationally safe vehicles by coordinating regularly scheduled and required inspections, including oil changes, tire changes / rotations, and other servicing. Maintain impeccably clean (inside and out) vehicles using self-service car washes.
Carry a cell phone with mapping GPS abilities and the ability to make and receive calls and textsat all times to communicate with GM / Guest Services / Chef as required or needed.
Dress professionally and within the guidelines of ONeals procedures, including the company-approved uniform.
Assist with assembling silverware units and stockingitems in the company vehicles.
Meet and review compliance and delivery performance weekly with the GM to ensure ONEILLS standards and procedures are accurately reflected in their day-to-day operations.
Safely operate company vehicles and drive in compliance with all local and federal laws and regulations.
Further responsibilities may include picking up supplies as needed during business hours and routine vehicle cleaning and maintenance.
Understand and maintain quality control and food-safety procedures of food products during delivery.
All other duties as assigned by the General Manager.
Measures of Success :
Annual Performance Review- success will be measured using results of the Annual Performance Review (which are established bi-annually), just before the new Fiscal Year starts & at the 6-month mark of the fiscal year, to include Specific Job Responsibilities and ONeills Exceptional Service Goals :
Company Vision Mission & Purpose-
- Work Hard, Be Humble
- Prioritize Integrity & Accountability
- Live Every Day in a Guest Service Centric Spirit
- Provide Clear & Inspiring Communication
- Commitment to World Class Teamwork & Performance
Knowledge, Experience, and Skill Requirements :
A high school diploma is required.
Demonstrated ability to take orders, follow through, and direct and work well with others in a team-driven, fast-paced environment is essential.
Previous face-to-face customer service experience in aviation, food services, or hospitality is essential.
Individuals must possess excellent verbal and written communication skills.
Prior delivery driving experience is preferred. The Driver must have an excellent driving record and be able to pass an FAA on-ramp security clearance, pre-employment drug and alcohol screenings,and random drug and alcohol screenings.
Operational Demands :
The demands described here are representative of those that an employee must meet to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A flexible work schedule, including weekends and holidays, is required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
The employee must lift and / or move up to 40 pounds .
Salary : $18 - $19
