What are the responsibilities and job description for the Account Maintenance Specialist position at O'Reilly Auto Parts?
Load new professional customer accounts and perform maintenance and updates to existing active and special term accounts.
ESSENTIAL JOB FUNCTIONS
Ability to quickly and accurately input and pull account data.
Create professional customer accounts.
Maintain existing account data for professional customers including updates of addresses, base stores, phone numbers, email addresses, account types, paperless options and terms.
Provide references upon request from existing professional customers.
Organize and gather data for new store openings and acquisitions, which includes reviewing sales data, past due status, account information for completeness, researching existing or duplicate accounts and pulling credit reports as needed.
Provide excellent customer service to the field management team, review account inquiries and update information as needed upon receiving request from proper level of management.
Create and maintain special term accounts including preparing the file for aging of accounts with extended terms, filing and termination of UCCs.
Answer incoming phone calls pertaining to assigned area of credit.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
High School Diploma
Typing a minimum of 40 wpm
Good communication skills
Team player and excellent customer service skills
Basic computer knowledge including Excel and Microsoft Word
Desired:
Experience with AS400 and a general familiarity with office equipment
Attention to detail and ability to meet deadlines
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
