What are the responsibilities and job description for the Auto Parts Sales Professional position at O'Reilly Auto Parts?
At O'Reilly Auto Parts, we are committed to providing our customers with exceptional service and quality products. As a Parts Specialist-3, you will play a vital role in achieving this goal.
About the Job
We are seeking a highly motivated and customer-focused individual to join our team as a Parts Specialist-3. In this role, you will be responsible for providing excellent service to retail and installer customers, ensuring that they receive accurate and timely assistance with their automotive needs.
Key Responsibilities
- Foster a positive and engaging customer experience by greeting customers promptly, answering questions accurately, and resolving issues efficiently.
- Maintain a high level of product knowledge to assist customers with their purchases and provide recommendations when needed.
- Process transactions accurately and efficiently while maintaining a secure cash handling environment.
- Perform various operational tasks such as stocking shelves, cleaning, and preparing merchandise returns for shipment.
Requirements
To be successful in this role, you must possess:
- A strong ability to multitask and handle multiple customers simultaneously.
- Excellent communication skills to effectively interact with customers and colleagues.
- A willingness to learn and stay up-to-date on new products and services.
- A positive attitude and a commitment to delivering exceptional customer service.
Benefits
O'Reilly Auto Parts offers a comprehensive benefits package, including:
- Competitive wages and paid time off.
- Stock purchase plan and 401(k) with employer contributions.
- Medical, dental, and vision insurance with optional flexible spending account.
- Tuition educational assistance programs to support your career growth.
- Opportunities for career advancement within the company.
