What are the responsibilities and job description for the Customer Service Specialist - Auto Parts position at O'Reilly Auto Parts?
About the Role:
We are looking for a dedicated and enthusiastic Parts Specialist to join our team at O'Reilly Auto Parts. As a key contributor to our success, you will be responsible for delivering exceptional customer service, maintaining high-quality store standards, and meeting sales targets.
Key Responsibilities:
Qualifications:
We are looking for a dedicated and enthusiastic Parts Specialist to join our team at O'Reilly Auto Parts. As a key contributor to our success, you will be responsible for delivering exceptional customer service, maintaining high-quality store standards, and meeting sales targets.
Key Responsibilities:
- Provide outstanding customer service by answering questions, resolving issues, and making recommendations on automotive products.
- Process transactions accurately and efficiently, including handling cash, credit card payments, and returns.
- Restock shelves, maintain store displays, and ensure a clean and organized store environment.
- Participate in visual merchandising initiatives to enhance store appearance and drive sales.
- Collaborate with colleagues to achieve sales goals, resolve customer complaints, and implement process improvements.
Qualifications:
- Demonstrated ability to work effectively in a team environment.
- Strong problem-solving and analytical skills.
- ASE certification or equivalent experience is highly valued.
- Fluency in multiple languages is an asset.
