What are the responsibilities and job description for the equipment specialist position at O'Reilly Auto Parts?
Job Description:
The Parts Specialist plays a crucial role in providing exceptional customer service to retail and installer customers, while also supporting store management in achieving assigned tasks.
Main Responsibilities:
- Promptly greet customers in a friendly and courteous manner, assisting them in selecting merchandise.
- Provide excellent phone service by answering calls according to company policy, accurately looking up parts, and offering the Low-Price Guarantee.
- Maintain cash drawers, process transactions, and address customer complaints in a friendly manner.
- Assist with daily tasks such as image maker updates, planogram changes, and inventory management.
- Operate brake lathe and other test equipment after completing required training.
Requirements:
- Familiarity with automotive parts, cataloging, and sales or service.
- Fluency in multiple languages, with Spanish highly desired.
- Ability to multitask and handle customer interactions effectively.
Benefits:
- Stock Purchase Plan & 401k with Employer Contributions starting Day One.
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA).
- Tuition Educational Assistance Programs.
Equal Opportunity Employer:
O'Reilly Auto Parts is an equal opportunity employer, committed to diversity and inclusion. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, or any other protected status.
