What are the responsibilities and job description for the Retail Service Specialist position at O'Reilly Auto Parts?
Key Responsibilities:
We are seeking a Service Advisor to join our team at O'Reilly Auto Parts. The Service Advisor will be responsible for:
- Providing exceptional customer service by answering questions and addressing concerns in a timely and professional manner.
- Assisting customers with their automotive needs, including identifying the root cause of vehicle problems and recommending solutions.
- Working closely with store management and technicians to ensure seamless communication and efficient service delivery.
- Maintaining a clean and organized work environment, adhering to safety protocols, and ensuring compliance with company policies.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a retail or customer-facing role preferred.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
What We Offer:
- A competitive hourly rate of $15.00 - $18.00, based on qualifications and location.
- Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per year.
- Opportunities for growth and development within the company.
- A dynamic and supportive work environment.
Salary : $15 - $18
