What are the responsibilities and job description for the Customer Service Associate position at O'Reilly Automotive?
About O'Reilly Automotive
O'Reilly Automotive is committed to delivering exceptional customer experiences through our knowledgeable and friendly staff.
Job Role
This role involves working closely with customers to understand their needs and providing expert advice on automotive products and services.
Main Responsibilities
- Assist customers in selecting the right products and services
- Maintain accurate records of customer interactions and transactions
- Collaborate with colleagues to drive sales growth and improve customer satisfaction
- Stay up-to-date on new products and services, and share knowledge with colleagues
Requirements
- Previous experience in sales or customer service
- Strong product knowledge and excellent communication skills
- Able to work independently and make decisions with minimal supervision
- Proficient in using technology to process transactions and manage data
Benefits
We offer a comprehensive compensation package, including salary, benefits, and opportunities for career advancement.
