What are the responsibilities and job description for the Inventory Management Specialist position at O'Reilly Automotive?
Become a Valued Member of Our Team as a Customer Service Representative
We are seeking a dedicated and customer-focused individual to join our team at O'Reilly Automotive.
About the Role
- Provide exceptional customer service, ensuring a positive experience for each customer interaction by listening attentively to their needs and offering personalized solutions.
- SUPPORT management in achieving assigned tasks and objectives by maintaining accurate inventory control and store appearance, adhering to company standards.
- Demonstrate expertise in customer relations, providing customers with expert advice on finding the right products and accessories.
Key Responsibilities
- Process transactions efficiently and accurately, handling cash, credit card payments, and other forms of payment by utilizing effective communication skills to resolve any issues that may arise.
- Assist customers with finding the right products and accessories, showcasing knowledge of product features and benefits.
- Participate in visual merchandising and store displays to maintain an attractive and well-organized store environment by collaborating with colleagues to achieve sales goals and meet customer needs.
Requirements
- Prior experience in a retail or sales environment is preferred but not required, however, demonstrated ability to work effectively in a fast-paced environment, managing multiple tasks simultaneously is essential.
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction and teamwork, are crucial for success in this role.
- Able to lift up to 50 pounds and stand for long periods, as required by the role, with a focus on providing excellent customer service while maintaining physical stamina.
What We Offer
- A competitive hourly wage and opportunities for advancement through ongoing training and development programs.
- Ongoing training and development programs to enhance your skills and knowledge in areas such as customer service, inventory management, and sales techniques.
- A dynamic and supportive work environment, committed to customer satisfaction and team success, with a focus on collaboration and mutual respect.
