What are the responsibilities and job description for the Retail Sales and Service Representative position at O'Reilly Automotive?
O'Reilly Automotive is a leading retailer of automotive parts, tools, and accessories.
Job Summary: We are seeking a highly motivated and detail-oriented Service Specialist to join our team. In this role, you will assist customers in locating the correct parts and provide expert advice on product selection.
Responsibilities:
- Assist customers in locating the correct parts and provide expert advice on product selection.
- Manage inventory and delivery management systems to ensure efficient and accurate parts distribution.
- Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
- Work collaboratively with other team members to achieve sales and customer service goals.
Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred.
- Minimum 1 year of experience in a retail or automotive environment; prior parts lookup and invoicing experience a plus.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment with multiple priorities and deadlines.
What We Offer: O'Reilly Automotive offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) plan, and paid time off.
