Catering Sales Manager Embassy Suites Red Wolf Convention Center

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We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance 
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Catering Sales Manager
Location: Embassy Suites by Hilton Jonesboro Red Wolf Convention Center

Essential Responsibilities:

• Sales & Revenue Generation:

  • Solicit new and existing accounts to meet and exceed revenue goals through prospecting, sales calls, site inspections, and written communication.
  • Maximize revenue by selling all hotel facets, including room rentals, A/V, and additional revenue opportunities to previous, current, and potential clients.
  • Build repeat business by fostering long-term client relationships and consistently meeting client expectations.
  • Participate in trade shows, sales blitzes, and industry-related organizations (NACE, MPI) to generate new business.

• Strategic Planning & Management:

  • Oversee monthly forecasting, annual budget processes, and productivity evaluation.
  • Direct yield management, leveraging historical data to drive profitability.
  • Research competitors’ products, services, and pricing to develop strategic business plans.

• Event Coordination & Client Satisfaction:

  • Evaluate each catering business opportunity to maximize revenue and ensure customer satisfaction.
  • Collaborate with the banquet department and vendors to ensure smooth event operations.
  • Provide direction and coordination for the execution of catering events, overseeing the details outlined in banquet event orders.
  • Ensure client satisfaction by delivering creative and innovative event setups, menus, and group functions in collaboration with the Chef.

• Operations & Administrative Duties:

  • Maintain up-to-date knowledge of market trends, competition, and key hotel clients.
  • Utilize sales software (e.g., Delphi, Word, Excel) effectively to track performance and manage events.
  • Ensure compliance with attendance rules and be available for work on a regular basis.
  • Embrace the OHX Experience, O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures.
  • Perform additional duties as required or requested.

Skills & Abilities:

• Strong leadership, organizational, and communication skills.
• Excellent communication, presentation, organization, time management, and listening skills.
• Proficiency in Microsoft Office (Word, Excel) and sales software (e.g., Delphi, SalesPro).
• Ability to manage multiple tasks simultaneously while maintaining attention to detail and prioritizing deadlines.
• Strong interpersonal skills and the ability to interact with various levels of clients and hotel management.
• Self-confident, energetic, and enthusiastic with the ability to work independently.
• Proven ability to motivate team members and work cohesively in a team-oriented environment.
• Demonstrated sales expertise, including closing and negotiating skills.

Education & Experience:

• 1-2 years of catering sales experience required; experience at a similar-sized and quality hotel preferred.
• Bachelor’s degree preferred; minimum High School Diploma or GED required.

Hours:

• Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.

Physical Requirements of the Position:

• Light Work: Exerting up to 40 pounds of force occasionally, 20 pounds frequently, and negligible force constantly to move objects. Requires significant walking or standing.
• May occasionally be required to lift or move items in excess of 40 pounds.

Physical Activity of the Position:

• Activities include climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, typing, and repetitive motion.

Environmental Conditions:

• Primarily works indoors with protection from weather conditions but may experience temperature changes. Approximately 75% of the work is performed indoors.

Note: This is a safety-sensitive position and may be subject to additional safety requirements.