What are the responsibilities and job description for the Dining Room Supervisor - BigShots Golf - Springfield, MO position at O'Reilly Hospitality Management, LLC?
Dining Room Supervisor - BigShots Golf - Springfield, MO
Company Overview:
BigShots Golf, proudly managed by O’Reilly Hospitality Management, LLC (OHM), is seeking a dedicated Dining Room Supervisor to join our team. OHM is a forward-thinking company that values sustainability efforts, health and wellness, community involvement, and philanthropic outreach. We are committed to empowering team members at all levels of leadership, providing growth opportunities, and fostering a supportive and collaborative work environment.
What We Offer:
- Competitive Compensation
- 401k & Roth Match (Eligible for full-time and part-time team members)
- Health, Dental, Vision & Life Insurance Options
- Paid Time Off, including Paid Parental Leave
- Career Advancement Opportunities
- Hotel/Restaurant Travel Perks & Discounts
- DailyPay: Never wait for a paycheck again!
Responsibilities:
- Lead, train, and mentor restaurant team members
- Supervise floor operations during meal periods to ensure exceptional guest interactions
- Ensure checklists, requisitions, and opening/closing tasks are completed per management guidelines
- Communicate effectively with the team through clear verbal and written instructions
- Observe and provide feedback for improvement when necessary
- Maintain appropriate staffing levels based on business demands
- Organize and conduct pre-shift and departmental meetings
- Interact positively with guests and resolve issues professionally
- Ensure compliance with safety, health, and company standards
- Monitor food quality and service standards
- Handle cash transactions and maintain cleanliness of all outlets
- Solicit guest feedback and submit daily reports
- Embrace company culture initiatives
- Perform other duties as required
Supportive Functions:
- Maintain equipment and report issues
- Support Food & Beverage operations, special projects, and promotions
- Attend mandatory meetings
- Utilize software programs (e.g., Word, Excel, PowerPoint)
- Maintain a clean and organized work area
- Demonstrate positive leadership characteristics
Skills & Abilities:
- Proficiency in Microsoft Office suite
- Professional appearance and demeanor
- Team motivation and leadership skills
- Problem-solving abilities
- Excellent communication skills (verbal and written)
- Results-oriented mindset
- Ability to work with diverse personalities
- Multitasking and prioritization skills
- Positive community reputation
Hours:Scheduling may include nights, weekends, and holidays due to the nature of the business.
Education & Experience:
- Minimum 2 years of food and beverage/restaurant experience
- Management experience preferred
Physical Requirements:
- Lifting capacity of 50 pounds
- Ability to bend and lift items of 40 pounds overhead
- May occasionally lift in excess of 40 pounds
Physical Activity:
Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, typing, feeling, talking, hearing, repetitive motion.
Environmental Conditions:
Inside work environment with protection from weather conditions. Occasional exposure to temperature changes.
O’Reilly Hospitality Management, LLC, is an equal opportunity employer. We make employment decisions without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status, or other protected classifications.
Job Type: Full-time
Pay: From $1.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
